Patient Experience Advocate (Part-Time, Weekend)

Downtown Boulder Partnership; Virginia Beach (VA); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Medical, Dental, Vision plans

Paid Time Off and Sick Leave

Tuition Assistance – $5,250/year

Pet Insurance

Job summary

Downtown Boulder Partnership in Virginia Beach is seeking a part-time Patient Advocate for Guest Services. The position requires working 16 hours every other weekend and filling in on weekday shifts. The role focuses on patient advocacy, addressing concerns, and promoting improvements in patient care.

Qualified candidates should have at least 2 years of customer service experience and preferably a Bachelor's degree. Benefits include medical plans, tuition assistance, and a 401(k) matching program.

Qualifications

• 2 years of customer service experience required.
• Patient Advocate Experience preferred.
• Mediation Experience strongly preferred.

Responsibilities

• Serve as a direct representative to patients, families, and visitors.
• Address concerns or questions regarding services.
• Facilitate quality improvements in patient care.

Skills

Customer service experience

Exemplary communication skills

Mediation experience

Microsoft Office experience

Education

High School Diploma or Equivalent

Bachelor's Degree

Job description

Downtown Boulder Partnership in Virginia Beach is seeking a part-time Patient Advocate for Guest Services. The position requires working 16 hours every other weekend and filling in on weekday shifts. The role focuses on patient advocacy, addressing concerns, and promoting improvements in patient care.

Qualified candidates should have at least 2 years of customer service experience and preferably a Bachelor's degree. Benefits include medical plans, tuition assistance, and a 401(k) matching program.