Patient Experience Advocate

Compass Group USA; New Orleans (LA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identify Theft Protection

Pet Insurance

Critical Illness Insurance

Accident Insurance

Hospital Indemnity Insurance

Legal Services

Commuter Benefits

Job summary

Morrison Healthcare, a Compass Group company, is hiring a Patient Ambassador in New Orleans, LA. This full-time role serves as the primary representative of the Patient Experience Team for the unit, handling patient interviews and new admissions visits.

Schedule is full-time, Monday–Friday with rotating holidays. At least 1 year of experience required; pay is $17.00 per hour with full benefits for eligible positions.

Qualifications

• Minimum 1 year of prior experience required.
• Ability to maintain a hospitable, customer-focused environment.
• Familiarity with standard office procedures and operations.

Responsibilities

• Conducts new admissions interviews and patient visits within defined timeframes.
• Ensures staff demonstrates a welcoming hospitality orientation toward patients and clients.
• Supports client satisfaction and account retention through excellent service.
• Promotes awareness of the Patient Experience Program at the account.
• Assists in tailoring programs to meet each account's needs.
• Participates in developing patient satisfaction action plans and reporting.

Skills

Office procedures

Contract administration

Budgeting

Job description

Morrison Healthcare, a Compass Group company, is hiring a Patient Ambassador in New Orleans, LA. This full-time role serves as the primary representative of the Patient Experience Team for the unit, handling patient interviews and new admissions visits.

Schedule is full-time, Monday–Friday with rotating holidays. At least 1 year of experience required; pay is $17.00 per hour with full benefits for eligible positions.