PATIENT AMBASSADOR (FULL TIME)

Compass Healthcare; New Orleans (LA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Pet Insurance

Critical Illness Insurance

Accident Insurance

Hospital Indemnity Insurance

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Commuter Benefits

Employee Assistance Program

FSAs

Job summary

Morrison Healthcare, a Compass Healthcare company, is hiring a Patient Ambassador at Ochsner Hospital—Jeff Hwy, 1514 Jefferson Hwy, New Orleans, LA 70121. You will be the primary representative of the Patient Experience Team for your unit, conducting patient interviews and new admission visits.

The schedule is full-time with open availability (Mon–Fri, rotating holidays). A minimum of 1 year of experience is required. Pay is $17.00 per hour.

Qualifications

• Thorough knowledge of office procedures and contract administration.
• Ability to use working knowledge of the environment to meet goals.
• Fiscal and budgetary skills.

Responsibilities

• Conduct new admission visits to units within established timeframes.
• Show aggressive hospitality orientation toward customers and clients.
• Support client satisfaction to ensure account retention.
• Promote awareness of the Patient Experience Program.
• Assist in customizing programs to meet account needs.
• Monitor patient satisfaction plans and report to clients.

Skills

Office procedures

Contract administration

Budgeting

Job description

• We are hiring immediately for a Full Time PATIENT AMBASSADOR position.
• Location: Ochsner Hospital- Jeff Hwy, 1514 Jefferson Hwy., New Orleans, LA 70121 Note: online applications accepted only.
• Schedule: Full-time schedule; open availability preferred. Monday - Friday, Rotating Holidays; more details upon interview.
• Requirement: Atleast 1 Year of previous experience needed.
• Pay Range: $17.00 per hour.

Morrison Healthcare

• We are hiring immediately for a Full Time PATIENT AMBASSADOR position.
• Location: Ochsner Hospital- Jeff Hwy, 1514 Jefferson Hwy., New Orleans, LA 70121 Note: online applications accepted only.
• Schedule: Full-time schedule; open availability preferred. Monday - Friday, Rotating Holidays; more details upon interview.
• Requirement: Atleast 1 Year of previous experience needed.
• Pay Range: $17.00 per hour.

Make a difference in the lives of people, your community, and yourself

At Morrison Healthcare, a Compass Healthcare company, you’ll join a culture that values caring for people, fostering belonging, and creating moments that truly matter. Here, your work has purpose: to nourish patients, caregivers, and communities while upholding the highest standards of detail, quality, and excellence in every meal served. For more than 70 years, Morrison has supported leading health systems nationwide with culinary, nutritional, and operational expertise. With more than 31,000 dedicated team members, including 1,600 registered dietitians and 1,200 executive chefs, we empower and uplift each other by working together, take responsibility for our commitments, and believe in helping one another achieve more together by realizing our unlimited potential.

Job Summary

Summary: As a Patient Ambassador, you will serve as the primary representative of the Patient Experience Team for your respective unit. You are primarily responsible for successfully completing all assigned patient interviews and new admission visits.

Essential Duties and Responsibilities

• Conducts new admission visits to all assigned units within timeframe established by unit leadership and patient experience leadership.
• Ensures that all employees demonstrate an aggressive hospitality (respect) orientation toward customers and clients.
• Supports client satisfaction at a level that ensures account retention.
• Promotes client awareness of the Patient Experience Program.
• Assists in customizing programs to meet each account's unique needs as required.
• Assists in developing and/or monitoring a department/unit patient satisfaction action plan and reporting to clients as needed.
• Assists in effective employee relations programs at unit site.
• Encourages employee creativity and innovation.
• Provides recognition for employee when programs are implemented with success.
• Completes housekeeping tasks when requested by customer or patients.
• Resolves housekeeping issues that do not meet standards and ensures housekeeping tasks are followed up on and completed in a timely matter.
• Performs other duties as assigned.

Qualifications

• Possess a thorough knowledge of office procedures and contract administration.
• Ability to use working knowledge of the environment to meet established goals and objectives.
• Fiscal and budgetary skills.

Benefits For Our Team Members

• Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely,

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf

Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Morrison Healthcare maintains a drug-free workplace.