Patient Experience & Admin Coordinator — Flexible Scheduling

Team Rehabilitation Physical Therapy; Lake Barrington (IL); In loco; USD 40.000 - 52.000; Tempo pieno

Descrizione del lavoro

Team Rehabilitation Physical Therapy in Illinois is seeking a Patient Administrative Coordinator to be the friendly first contact in our clinics. You will greet patients, verify appointments, and help with paperwork, ensuring a smooth check-in experience.

You’ll coordinate with clinicians and staff to maintain schedules, answer insurance questions, explain benefits, and process copays. You’ll also enter data into EMR and billing systems and support clinic operations with accuracy and discretion.

Competenze

• No prior experience required.
• High school diploma or equivalent.
• Experience in patient-centered health care is an advantage.
• Excellent verbal and written communication skills.
• Solid basic computer skills.
• Commitment to diversity, equity, and inclusion.

Mansioni

• Greet patients in a friendly, outgoing manner, verify appointments and assist with paperwork.
• Ensure 360 communication with patients, physicians and staff, including follow-ups.
• Maintain schedules and coordinate with clinicians to meet patient needs.
• Assist patients with insurance questions, explain benefits and obtain authorizations.
• Update EMR and billing records accurately and follow up when needed.
• Collect copayments and handle billing tasks professionally.

Conoscenze

Patient interaction

Communication skills

Computer skills

Multitasking

Formazione

High school diploma or equivalent

Strumenti

EMR system

Descrizione del lavoro

Team Rehabilitation Physical Therapy in Illinois is seeking a Patient Administrative Coordinator to be the friendly first contact in our clinics. You will greet patients, verify appointments, and help with paperwork, ensuring a smooth check-in experience.

You’ll coordinate with clinicians and staff to maintain schedules, answer insurance questions, explain benefits, and process copays. You’ll also enter data into EMR and billing systems and support clinic operations with accuracy and discretion.