Patient Care & Scheduling Coordinator

Team Rehabilitation Physical Therapy; Bingham Farms (MI); In loco; USD 25.000 - 30.000; Tempo pieno

Descrizione del lavoro

Team Rehabilitation Physical Therapy in Michigan is seeking a Patient Administrative Coordinator to be the first point of contact in the clinic, greet patients, schedule visits, and manage intake paperwork.

The role emphasizes clear communication with patients, physicians, and staff, handling billing and insurance questions, and maintaining accurate records in the EMR system while contributing to a supportive, efficient clinic culture.

Competenze

• No prior experience or education required.
• High school graduate or equivalent.
• Experience in a patient-centered health care position is an advantage but is not necessary.
• Excellent verbal and written communication skills.
• Must possess solid basic computer skills.
• Commitment to diversity, equity, and inclusion.

Mansioni

• Greet patients in a friendly, outgoing manner and verify appointments.
• Assist with completing paperwork and ensure smooth patient flow.
• Maintain 360-degree communication with patients, physicians, and staff.
• Coordinate scheduling to ensure appropriate visit numbers.
• Assist patients with insurance questions and explain benefits.
• Obtain, verify, and track authorizations as needed.
• Input data into EMR and billing systems accurately.
• Collect copayments and process receipts professionally.
• Support clinic performance by preparing reports from in-house data.
• Maintain confidentiality and protect patient privacy.
• Multitask in a fast-paced environment and assist the clinic director as needed.

Conoscenze

Customer service

Verbal communication

Written communication

Data entry

Computer skills

Formazione

High school diploma or equivalent

Strumenti

EMR systems

Billing software

Descrizione del lavoro

Team Rehabilitation Physical Therapy in Michigan is seeking a Patient Administrative Coordinator to be the first point of contact in the clinic, greet patients, schedule visits, and manage intake paperwork.

The role emphasizes clear communication with patients, physicians, and staff, handling billing and insurance questions, and maintaining accurate records in the EMR system while contributing to a supportive, efficient clinic culture.