Patient Experience & Admin Coordinator

Express Employment Professionals - Cincinnati East; Fredericksburg (TX); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Friendly team environment

Competitive pay and benefits

Growth opportunities in healthcare

Job summary

Express Employment Professionals - Cincinnati East in Fredericksburg, TX is seeking a Patient Care Coordinator for a full-time direct-hire role. You will be the first point of contact for patients, coordinating appointments, verifying insurance, and handling payments in a fast-paced medical office.

Schedule is Monday–Friday, 8:00 AM–5:00 PM. Strong communication, detail orientation, and ability to work independently are essential.

Qualifications

• Experience as medical receptionist or front desk coordinator in a healthcare setting.
• Ability to work independently in a high-trust environment.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Proficiency with scheduling systems and basic computer applications.

Responsibilities

• Greet patients and visitors in a friendly and professional manner.
• Schedule and confirm patient appointments.
• Verify insurance coverage and obtain necessary authorizations.
• Answer and route phone calls promptly and accurately.
• Collect and update patient information and maintain records.
• Process co-pays and patient payments.
• Support providers and staff with administrative tasks.
• Travel to other nearby locations as needed.
• Provide remote administrative support to other clinic locations.

Skills

Communication skills

Independence

Organization

Scheduling systems

Attention to detail

Tools

Scheduling software

Job description

Express Employment Professionals - Cincinnati East in Fredericksburg, TX is seeking a Patient Care Coordinator for a full-time direct-hire role. You will be the first point of contact for patients, coordinating appointments, verifying insurance, and handling payments in a fast-paced medical office.

Schedule is Monday–Friday, 8:00 AM–5:00 PM. Strong communication, detail orientation, and ability to work independently are essential.