Patient Care Coordinator

Express Employment Professionals - Cincinnati East; Fredericksburg (TX); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Friendly team environment

Competitive pay and benefits

Growth opportunities in healthcare

Job summary

Express Employment Professionals - Cincinnati East in Fredericksburg, TX is seeking a Patient Care Coordinator for a full-time direct-hire role. You will be the first point of contact for patients, coordinating appointments, verifying insurance, and handling payments in a fast-paced medical office.

Schedule is Monday–Friday, 8:00 AM–5:00 PM. Strong communication, detail orientation, and ability to work independently are essential.

Qualifications

• Experience as medical receptionist or front desk coordinator in a healthcare setting.
• Ability to work independently in a high-trust environment.
• Excellent verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Proficiency with scheduling systems and basic computer applications.

Responsibilities

• Greet patients and visitors in a friendly and professional manner.
• Schedule and confirm patient appointments.
• Verify insurance coverage and obtain necessary authorizations.
• Answer and route phone calls promptly and accurately.
• Collect and update patient information and maintain records.
• Process co-pays and patient payments.
• Support providers and staff with administrative tasks.
• Travel to other nearby locations as needed.
• Provide remote administrative support to other clinic locations.

Skills

Communication skills

Independence

Organization

Scheduling systems

Attention to detail

Tools

Scheduling software

Job description

Patient Care Coordinator- Fredericksburg, TX

Pay: $20.00 per hour

Type: Full-time - Direct Hire

Location: Fredericksburg, TX

Schedule: Monday – Friday, 8:00 AM – 5:00 PM

We are seeking a professional and personable Patient Care Coordinator for a full-time opportunity in Fredericksburg (78624). This individual will serve as the first point of contact for patients and play a key role in ensuring a positive patient experience. The ideal candidate will have exceptional communication skills, a strong attention to detail, and the ability to handle multiple responsibilities in a fast-paced medical office environment. This is a high-trust position requiring the ability to work independently, as the coordinator will manage the office independently several days each week while also providing remote administrative support to other clinic locations as needed.

Key Responsibilities:

• Greet patients and visitors in a friendly and professional manner.
• Schedule and confirm patient appointments.
• Verify insurance coverage and obtain necessary authorizations.
• Answer and route phone calls promptly and accurately.
• Collect and update patient information and maintain accurate records.
• Process co-pays, balances, and other patient payments.
• Support providers and staff with administrative tasks as needed.
• Travel to other nearby locations as needed.
• Provide remote administrative support to other clinic locations as needed.

Qualifications:

• Previous experience as a medical receptionist, front desk coordinator, patient support representative, or in a related role within a healthcare environment
• Ability to work independently and exercise sound judgment in a high-trust environment.
• Exceptional verbal and written communication skills.
• Strong organizational skills and attention to detail.
• Proficient with scheduling systems and basic computer applications.
• Must be able to commute to Fredericksburg and travel to nearby locations as needed.

Why You’ll Love Working With Us:

• Friendly, supportive team environment.
• Competitive pay and benefits.
• Opportunities to grow and learn in the healthcare field.
• A chance to make a real difference in people’s day, every day.