Patient Expeditor

Sports Medicine North Orthopaedic; Newburyport (MA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Growth opportunities

Dynamic environment

Diverse network of practitioners

Benefits package

Generous PTO

Job summary

Spire Orthopedic Partners is seeking a meticulous medical office professional to join our Newburyport site. You will inform patients of delays, guide them to treatment areas, and clarify policies for new and established patients.

The role includes preparing exam rooms, handling patient forms, and keeping areas clean and compliant. The ideal candidate has HC office experience, strong communication skills, and familiarity with EMR systems.

Qualifications

• High school diploma or equivalent required; medical office experience preferred.
• Familiarity with HIPAA and medical office procedures.
• Excellent verbal and written communication; strong phone etiquette and professional demeanor.

Responsibilities

• Inform patients of delays or longer wait times.
• Direct patients to their treatment location from the waiting area.
• Describe policies for new and established patients; maintain exam rooms and clean facilities.

Skills

Verbal communication

Written communication

HIPAA knowledge

Medical terminology

EMR familiarity

Education

High School diploma or equivalent

Tools

Copiers

Fax machines

Computers

Athena/Centricity

ReDoc

Job description

Location: Newburyport, MAHours: Monday-Friday 8:00 am to 4:00 pmWho we are:Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most – patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.What you’ll do:Responsibilities/Duties:Inform patients of delays or other situations that may result in a longer than normal wait.Guiding patients to their designated treatment location from the waiting area.Describe policies and procedures for new and established patients.Prepare and clean exam rooms for patients, discarding contaminated gowns and drapes appropriately.Keep the reception/waiting area clean at all times.Stocking and organizing of patient forms in POD and exam rooms.Responsible for notifying Management of full sharps containers.Back up filing of patient charts and indexing.Assist with copying of forms and compiling of patient education booklets.Attend and participate in staff and front desk meetings.Any duties or projects as assigned by supervisor, particularly during downtime.Who you are:Qualifications:High School diploma or equivalent.One year’s medical office experience preferred.Knowledge of HIPAA and other regulatory policies.Previous experience with office equipment including copiers, fax machines and computers.Knowledge of medical office procedures, policies, practices and medical terminology, telephone protocol and professional etiquette.Knowledge of electronic medical systems, including Athena/Centricity, ReDoc and the like.Common safety hazards and precautions to establish a safe working environment.Excellent verbal and written communication skills.What we offer:Excellent growth and advancement opportunitiesDynamic environmentAccess to a diverse network of practitionersBroad infrastructure of tools and programs to enhance the employee experienceCompetitive CompensationGenerous PTOBenefits package: health, dental, vision, 401(k), etc.We are an equal-opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (referred to as “protected characteristics”).