Patient Enrollment & Resource Navigator

Jobtailor; Spokane (WA); On-site; USD 42,000 - 58,000; Full time

Job summary

CHAS Health seeks an Enrollment Navigator to educate patients about CHAS services, assist with health insurance enrollment, and connect clients to community resources in Spokane, WA.

You will manage patient caseloads, review eligibility for Medicaid/CHIP/Qualified Health Plans, participate in outreach, and train staff on current insurance rules and programs while upholding a safe, respectful environment.

Qualifications

• HS diploma or equivalent preferred.
• Health industry experience preferred.
• Face-to-face customer/patient service experience required.
• Excellent verbal and written communication.
• Certification in Washington Healthplanfinder or Your Health Idaho within 90 days of hire.

Responsibilities

• Educate patients on CHAS Health services, plans, and resources.
• Enroll patients in Medicaid, CHIP, and Qualified Health Plans.
• Review patient eligibility for insurance and assistance programs.
• Train staff on insurance updates and resource navigation.
• Track enrollments and outreach activities and report findings.

Skills

Verbal & Written Communication

Face-to-face Service

Basic Computer Skills

Typing Skills

Education

HS diploma or equivalent

Tools

Washington Healthplanfinder

Your Health Idaho Enrollment Counselor

Job description

CHAS Health seeks an Enrollment Navigator to educate patients about CHAS services, assist with health insurance enrollment, and connect clients to community resources in Spokane, WA.

You will manage patient caseloads, review eligibility for Medicaid/CHIP/Qualified Health Plans, participate in outreach, and train staff on current insurance rules and programs while upholding a safe, respectful environment.