Community Health Navigator & Enrollment Support

Medlinkga; Commerce (GA); On-site; USD 32,000 - 42,000; Full time

Job summary

MedLink Health Center(s) is seeking a Community Health Worker to promote patient care by coordinating care and addressing social determinants that affect health outcomes. You will work to prevent Medicaid disenrollment, assist with re-enrollment, and connect patients with meals, housing, transportation, and other resources to ensure comprehensive, patient-centered care.

Responsibilities include outreach to Medicaid patients, maintaining HIPAA-compliant records, and collaborating with Chronic

Qualifications

• Strong verbal and written communication skills
• High School diploma or GED and at least one year of related secretarial experience in health care
• High School diploma (or equivalency) with three years general secretarial experience
• Strong computer skills with Microsoft Excel experience preferred
• Excellent organizational skills and attention to detail

Responsibilities

• Actively contact Medicaid patients to help prevent disenrollment and assist with re-enrollment activities
• Assist patients with financial barriers and Medicaid re-enrollment challenges, linking to resources
• Follow up with patients to ensure active insurance, nutrition, housing, transportation, and overall proper care
• Answer all telephone calls promptly in a polite and professional manner
• Provide patient-centered service and a positive impression of the organization
• Maintain accurate and confidential patient records following HIPAA guidelines
• Collaborate with Chronic Care Management staff to refer patients as needed
• Participate in team and staff meetings as required
• Perform other duties as assigned

Skills

Verbal communication

Written communication

Customer service

Organization

Education

High School diploma or GED

Tools

Microsoft Excel

Job description

MedLink Health Center(s) is seeking a Community Health Worker to promote patient care by coordinating care and addressing social determinants that affect health outcomes. You will work to prevent Medicaid disenrollment, assist with re-enrollment, and connect patients with meals, housing, transportation, and other resources to ensure comprehensive, patient-centered care.

Responsibilities include outreach to Medicaid patients, maintaining HIPAA-compliant records, and collaborating with Chronic