Patient Engagement & Registration Specialist

CareSouth Medical & Dental; Baton Rouge (LA); On-site; USD 18,000 - 21,000; Full time

Job summary

CareSouth Medical & Dental is seeking a Patient Engagement Representative to provide high-quality service to patients and families. You will assist with paperwork, verify information, schedule appointments, and maintain confidential medical records with HIPAA compliance.

The role emphasizes compassion, accuracy, teamwork, and a professional patient experience in a busy clinic environment. Applicants should have a high school diploma, 2+ years of customer service, and familiarity with electronic

Qualifications

• Excellent communication skills, both written and verbal.
• Customer service oriented and empathetic.
• Strong organizational abilities for appointments and records.
• Accurate data entry into EHRs.
• Proficient with medical office software and basic tech.
• Problem-solving and attention to detail.

Responsibilities

• Greeting patients and resolving issues.
• Registering patients and verifying information.
• Verifying insurance and calculating sliding fee costs.
• Scheduling and managing appointments and coordinating with Call Center.
• Maintaining patient records and confidentiality per HIPAA.
• Performing administrative tasks and reporting.

Skills

Communication

Customer service

Organizational skills

Data entry

Computer proficiency

Problem-solving

Attention to detail

Education

High School Diploma

Medical Office Administration program

Tools

EHR systems

Medical office software

Job description

CareSouth Medical & Dental is seeking a Patient Engagement Representative to provide high-quality service to patients and families. You will assist with paperwork, verify information, schedule appointments, and maintain confidential medical records with HIPAA compliance.

The role emphasizes compassion, accuracy, teamwork, and a professional patient experience in a busy clinic environment. Applicants should have a high school diploma, 2+ years of customer service, and familiarity with electronic