Patient Engagement Front Desk Specialist II

Bayless Integrated Healthcare; Flagstaff (AZ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Comprehensive low-cost medical, dental, and vision insurance

Generous retirement plan with a 3.5% company match

Employee wellness program

Holiday pay, PTO, and life insurance benefits

Job summary

A healthcare organization in Arizona is seeking a patient intake specialist to be the first point of contact for patients. The role involves welcoming and scheduling patients, answering calls, and ensuring accurate completion of patient records. Candidates should have a GED or high school diploma, with medical assistant certification preferred, along with strong communication skills and experience in a similar setting. This full-time position offers a supportive work environment with competitive benefits.

Qualifications

• GED or High School Diploma required.
• Medical Assistant certification or Associate degree in a health-related field preferred.
• Minimum of six months' professional experience in customer service or medical front office preferred.

Responsibilities

• Welcome, schedule, and check in patients.
• Answer and return phone calls promptly.
• Schedule appointments and ensure patient forms are completed.

Skills

Customer service

Verbal and written communication skills

Bilingual capabilities

Education

GED or High School Diploma

Medical Assistant certification or Associate degree

Tools

Electronic medical record systems (EMR)

Billing software

Job description

A healthcare organization in Arizona is seeking a patient intake specialist to be the first point of contact for patients. The role involves welcoming and scheduling patients, answering calls, and ensuring accurate completion of patient records. Candidates should have a GED or high school diploma, with medical assistant certification preferred, along with strong communication skills and experience in a similar setting. This full-time position offers a supportive work environment with competitive benefits.