Patient Engagement

ExperCare Urgent Care & Occupational Medicine; Huntsville (AL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Full-time benefits

Job summary

ExperCARE is seeking a reliable, customer-focused Patient Engagement Coordinator (Medical Receptionist) to join our team in Huntsville, AL. You’ll greet patients, complete registration, verify insurance, answer calls, and support clinic operations in a fast-paced environment.

The ideal candidate has strong communication, multitasking abilities, and flexible availability including evenings and weekends. CPR certification is preferred or willingness to obtain, and you must pass a background check.

Qualifications

• Strong customer service and communication skills.
• Ability to multitask and stay organized under pressure.
• Flexible availability, including evenings and weekends.
• CPR certification (or willingness to obtain).
• Ability to pass a background check.
• Knowledge of Occupational Medicine is a plus.

Responsibilities

• Greet patients and callers in a professional, welcoming manner.
• Complete patient registration and verify insurance information accurately.
• Answer and manage multiple phone lines with efficiency and professionalism.
• Collect payments and calculate charges correctly.
• Schedule follow-up appointments and manage patient referrals.
• Fax, scan, and manage medical records as needed.
• Keep the front office and waiting area clean, organized, and inviting.
• Support overall clinic flow and assist team members as needed.

Skills

Customer service

Communication

Multitasking

Education

CPR certification (or willingness to obtain)

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Patient Engagement Coordinator (Medical Receptionist) – Full-Time

About the Role
ExperCARE is seeking a reliable, customer-focused Patient Engagement Coordinator (Medical Receptionist) to join our team!

We’re looking for someone who is organized, adaptable, and committed to delivering a positive experience for every patient, every time. If you’re a strong communicator, great with multitasking, and thrive in a fast-paced environment, we’d love to hear from you.

Key Responsibilities

• Greet patients and callers in a professional, welcoming manner
• Complete patient registration and verify insurance information accurately
• Answer and manage multiple phone lines with efficiency and professionalism
• Collect payments and calculate charges correctly
• Schedule follow-up appointments and manage patient referrals
• Fax, scan, and manage medical records as needed
• Keep the front office and waiting area clean, organized, and inviting
• Support overall clinic flow and assist team members as needed

Requirements

• Strong customer service and communication skills
• Ability to multitask and stay organized under pressure
• Flexible availability, including evenings and weekends
• CPR certification (or willingness to obtain)
• Ability to pass a background check
• Knowledge of Occupational Medicine is a plus

Why ExperCARE?

• A team that values integrity, service, and excellence
• Fast-paced, supportive environment with room to grow
• Meaningful work that directly impacts your community
• Competitive pay and benefits for full-time team members