Patient Engagement

ExperCARE Health; Tuscaloosa (AL); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

ExperCARE Health is seeking a reliable Patient Engagement Coordinator (Medical Receptionist) for a full-time position in Tuscaloosa, AL. You will greet patients, verify insurance, collect payments, and support clinic operations to ensure a smooth patient experience.

The ideal candidate is organized, communicates clearly, handles multiple tasks, and welcomes flexibility, including evenings and weekends. CPR certification is preferred, and a background check will be conducted.

Formación

• Strong customer service and communication skills.
• Ability to multitask and stay organized under pressure.
• Flexible availability, including evenings and weekends.
• CPR certification or willingness to obtain.
• Ability to pass a background check.
• Knowledge of Occupational Medicine is a plus.

Responsabilidades

• Greet patients and callers in a professional, welcoming manner
• Complete patient registration and verify insurance information accurately
• Answer and manage multiple phone lines with efficiency and professionalism
• Collect payments and calculate charges correctly
• Schedule follow-up appointments and manage patient referrals
• Fax, scan, and manage medical records as needed
• Keep the front office and waiting area clean, organized, and inviting
• Support overall clinic flow and assist team members as needed

Conocimientos

Customer service

Communication

Multitasking

Flexible schedule

CPR certified

Background check

Descripción del empleo

Patient Engagement Coordinator (Medical Receptionist) – Full-Time

About the Role

ExperCARE is seeking a reliable, customer-focused Patient Engagement Coordinator (Medical Receptionist) to join our team!

We’re looking for someone who is organized, adaptable, and committed to delivering a positive experience for every patient, every time. If you’re a strong communicator, great with multitasking, and thrive in a fast-paced environment, we’d love to hear from you.

Key Responsibilities

• Greet patients and callers in a professional, welcoming manner
• Complete patient registration and verify insurance information accurately
• Answer and manage multiple phone lines with efficiency and professionalism
• Collect payments and calculate charges correctly
• Schedule follow-up appointments and manage patient referrals
• Fax, scan, and manage medical records as needed
• Keep the front office and waiting area clean, organized, and inviting
• Support overall clinic flow and assist team members as needed

Requirements

• Strong customer service and communication skills
• Ability to multitask and stay organized under pressure
• Flexible availability, including evenings and weekends
• CPR certification (or willingness to obtain)
• Ability to pass a background check
• Knowledge of Occupational Medicine is a plus

Why ExperCARE?

• A team that values integrity, service, and excellence
• Fast-paced, supportive environment with room to grow
• Meaningful work that directly impacts your community
• Competitive pay and benefits for full-time team members