Patient-Driven Front Office Coordinator - Full-Time In-Person

All Seniors Foundation; Los Angeles (CA); On-site; USD 23,000 - 32,000; Full time

Job summary

NPMD Clinic in Encino is seeking a full-time Front Office Coordinator to manage patient check-in/out, appointment scheduling, and frontline communications. This in-person role requires warm, patient-centered interaction and strong organizational skills to keep a busy medical office running smoothly.

Responsibilities include greeting patients, handling calls, updating records, coordinating calendars, and maintaining HIPAA-compliant workflows.

Qualifications

• High school diploma or GED preferred.
• Front desk, medical/dental/med spa or customer-service experience is preferred.
• Strong communication, confidentiality, punctuality, and attention to detail.

Responsibilities

• Greet patients and visitors with calm, respectful communication.
• Answer calls, route questions, take complete messages, and explain next steps.
• Schedule, confirm, reschedule, and coordinate appointments across the calendar.
• Support check-in/check-out, forms, records, reminders, and basic patient accounts.
• Keep reception area and documents organized and up to date.
• Communicate with providers and office leadership when priorities shift.
• Handle private information following HIPAA-minded practices.

Skills

Front desk experience

Medical office experience

Phone handling

Data entry

Polished communication

Calm under pressure

Education

High school diploma or GED

Tools

EHR software

Job description

NPMD Clinic in Encino is seeking a full-time Front Office Coordinator to manage patient check-in/out, appointment scheduling, and frontline communications. This in-person role requires warm, patient-centered interaction and strong organizational skills to keep a busy medical office running smoothly.

Responsibilities include greeting patients, handling calls, updating records, coordinating calendars, and maintaining HIPAA-compliant workflows.