NPMD Patient Care Coordinator / Office Assistant

All Seniors Foundation; Los Angeles (CA); On-site; USD 23,000 - 32,000; Full time

Job summary

All Seniors Foundation is seeking a Patient Care Coordinator / Office Assistant to join the NPMD clinic team in the Los Angeles area. This in-person role supports scheduling, records, and patient coordination for older adults and their families.

You will handle calls, organize messages, assist with referrals and documentation, and ensure smooth office workflow. Bilingual skills are a plus, and the schedule may include full-time or part-time hours.

Qualifications

• Required experience in medical office coordination or front-desk roles.
• Strong organization and follow-through, with clear written communication.
• Comfort with computers, phones, email, documents, and EHR/office systems.

Responsibilities

• Answer calls, organize messages, and route patient requests to the right team member.
• Support appointment scheduling, confirmations, reminders, and follow-up tasks.
• Help organize referrals, forms, records, and patient documentation.
• Track open tasks to keep patients and staff informed of next steps.
• Coordinate between front desk, medical staff, and administrative leadership.
• Assist with scanning, filing, supplies, intake packets, and general office workflow.
• Use respectful communication with older adults, caregivers, and families.

Skills

Organization

Communication

Customer-service

EHR familiarity

Tools

EHR systems

Job description

Patient Care Coordinator / Office Assistant Job at NPMD in Los Angeles

Pay: $20 per hour. Location: Los Angeles / Encino area. Schedule: Full-time or part-time, depending on clinic needs and applicant availability.

Quick answer

This is a $20 per hour in-person patient care coordinator/office assistant job with the NPMD clinic team in the Los Angeles / Encino area.

Why this role matters

Patients often need help connecting the pieces of a visit: appointments, records, calls, referrals, paperwork, and follow-up. A strong coordinator helps prevent dropped details and gives the office a more reliable rhythm.

What you will do

• Answer calls, organize messages, and route patient requests to the right team member.
• Support appointment scheduling, confirmations, reminders, and follow-up tasks.
• Help organize referrals, forms, incoming records, outgoing records, and patient documentation.
• Track open office tasks so patients and staff are not left guessing about next steps.
• Coordinate between front desk, medical assistants, providers, and administrative leadership.
• Assist with scanning, filing, supplies, intake packets, and general office workflow.
• Use respectful communication with older adults, caregivers, families, and clinical staff.

A strong day in this role looks like

• Open patient tasks are tracked and followed through.
• Messages are clear enough for the clinical team to respond without chasing details.
• Referrals and forms are organized and easy to find.
• The front office feels calmer because small issues are handled before they become bigger ones.

Required Qualifications

• Medical office, patient coordination, front desk, administrative, or customer-service experience preferred.
• Strong organization, follow-through, and written communication.
• Comfort with computers, phones, email, documents, and EHR or office systems.
• Ability to handle sensitive information with professionalism and discretion.

Preferred Strengths

• Experience with referrals, authorizations, records, or healthcare scheduling.
• Bilingual language skills helpful.
• Comfort helping older adults, caregivers, and families navigate practical next steps.

Skills that help you stand out

Helpful skills include patient coordination, referral tracking, scheduling, records organization, phone communication, EHR use, and careful follow-up.

Work environment

This is an in-person medical-office position supporting the NPMD clinic team and older adults, families, and patients in the Los Angeles area. The right person is dependable, calm under pressure, respectful with patients, and comfortable switching between front-office, back-office, and patient-support tasks when the day requires it.

Compensation and schedule

This position pays $20 per hour. Schedule options may include full-time or part-time shifts based on clinic coverage needs. Final schedule, start date, and any additional benefits or training details are reviewed during the interview process.

All Seniors Foundation is an equal-opportunity employer and supports inclusive hiring. Applicants from all backgrounds are encouraged to apply. Bilingual English/Spanish, Armenian, Russian, Hebrew, Korean, Farsi, Mandarin, or other Los Angeles-area language skills are helpful but not required unless stated for a specific role.

Role type: NPMD Patient Care Coordinator / Office Assistant

Employment type: Full Time Part Time

Location: Encino CA Los Angeles CA