NPMD Full-Time Front Office Coordinator

All Seniors Foundation; Los Angeles (CA); On-site; USD 23,000 - 32,000; Full time

Job summary

NPMD Clinic in Encino is seeking a full-time Front Office Coordinator to manage patient check-in/out, appointment scheduling, and frontline communications. This in-person role requires warm, patient-centered interaction and strong organizational skills to keep a busy medical office running smoothly.

Responsibilities include greeting patients, handling calls, updating records, coordinating calendars, and maintaining HIPAA-compliant workflows.

Qualifications

• High school diploma or GED preferred.
• Front desk, medical/dental/med spa or customer-service experience is preferred.
• Strong communication, confidentiality, punctuality, and attention to detail.

Responsibilities

• Greet patients and visitors with calm, respectful communication.
• Answer calls, route questions, take complete messages, and explain next steps.
• Schedule, confirm, reschedule, and coordinate appointments across the calendar.
• Support check-in/check-out, forms, records, reminders, and basic patient accounts.
• Keep reception area and documents organized and up to date.
• Communicate with providers and office leadership when priorities shift.
• Handle private information following HIPAA-minded practices.

Skills

Front desk experience

Medical office experience

Phone handling

Data entry

Polished communication

Calm under pressure

Education

High school diploma or GED

Tools

EHR software

Job description

NPMD full-time medical office role in Encino

Full-Time Front Office Coordinator at NPMD

NPMD is hiring a full-time front office coordinator for its Encino clinic. This in-person role is built for someone who is warm with patients, sharp with details, steady on phones, and comfortable keeping a busy medical office organized from the first call through check-out.

Pay

$20 per hour

Schedule

Full-time, in person

Office

NPMD in Encino

Website

NPMD.com

Quick Answer

This is a full-time, in-person front office coordinator job at NPMD Clinic in Encino paying $20 per hour. The role focuses on patient check-in and check-out, appointment scheduling, phone communication, records support, and day-to-day medical office coordination.

Best Fit

A dependable front desk, medical receptionist, medical assistant, med spa receptionist, dental office coordinator, or customer-service professional who wants full-time work in an Encino healthcare office.

Daily Focus

Clear phone messages, accurate schedules, organized forms, respectful patient communication, clean handoffs, and steady support for providers and office leadership.

Location

NPMD Clinic, 16101 Ventura Blvd, Suite 300, Encino, California. This is not a remote position.

What You Will Do

• Greet patients and visitors with calm, respectful, professional communication.
• Answer calls, route questions, take complete messages, and help patients understand next steps.
• Schedule, confirm, reschedule, and coordinate appointments across the clinic calendar.
• Support check-in, check-out, forms, records, reminders, and basic patient account updates.
• Keep the reception area, documents, patient flow, and daily office details organized.
• Communicate clearly with providers, medical assistants, and office leadership when priorities shift.
• Handle private information carefully and follow HIPAA-minded office habits.

A Strong Candidate

• You have front desk, medical office, dental office, med spa, hospitality, or patient-service experience.
• You are comfortable with phones, calendars, email, office software, and accurate data entry.
• You can stay friendly and organized when several people need help at once.
• You notice details, write clear messages, and follow through without needing to be chased.
• You are comfortable representing NPMD with polished, patient-centered communication.

Why This Front Office Role Matters

The front office sets the tone for the whole visit. A clear greeting, accurate schedule, complete message, and organized chart can prevent confusion before it reaches the clinical team. In a busy Encino clinic, the right front office coordinator helps patients feel informed, helps providers stay on track, and helps the office day move with less friction.

This role is important for someone who enjoys both people and details. The work includes patient-facing communication, but it also depends on careful notes, accurate appointment information, reliable follow-up, and steady teamwork.

What A Good Day Looks Like

• Patients know where to go, what to complete, and what happens next.
• Phone messages are clear enough that the right team member can act on them.
• The schedule stays accurate even when appointments change.
• Forms, reminders, and patient updates are handled without creating extra confusion.
• The front office feels calm, clean, prepared, and welcoming.

About NPMD

This position supports NPMD Clinic in Encino, a physician-led clinic focused on primary care, wellness, beauty, and advanced treatment planning. The office is located at 16101 Ventura Blvd, Suite 300 in Encino and serves patients who expect organized communication, respectful follow-through, and a calm medical-office experience.

Requirements

• Full-time, in-person availability for an Encino medical office role.
• Strong communication, confidentiality, punctuality, and attention to detail.
• High school diploma or GED preferred.
• Medical office, dental office, med spa, hospitality, or customer-facing office experience preferred.

Helpful Skills

• Patient scheduling and appointment reminders.
• Phone triage, message routing, and clear written notes.
• Check-in, check-out, forms, records, and basic office coordination.
• Comfort with EHR or medical-office software is helpful.

Common Questions

Is this position remote?

No. This is an in-person full-time role at the NPMD office in Encino.

Is medical office experience required?

Medical office experience is preferred, but strong front desk, scheduling, customer service, hospitality, dental office, or med spa experience may also be a good fit.

What should I include when applying?

Include your resume, full-time availability, and any experience with phones, scheduling, patient communication, medical records, medical assisting, or office coordination.

All Seniors Foundation supports inclusive hiring. Applicants from all backgrounds are encouraged to apply. Bilingual English/Spanish, Armenian, Russian, Hebrew, Korean, Farsi, Mandarin, or other Los Angeles-area language skills are helpful for patient-facing office communication.

Role type: NPMD Full-Time Front Office Coordinator

Employment type: Full Time

Location: Encino CA Los Angeles CA