Patient Dining Services Manager – Acute Care

Compass Healthcare; Chicago (IL); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

Disability Insurance

Retirement Plan

Flexible Time Off

Paid Parental Leave

Holiday Time Off

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

FSAs

Job summary

Morrison Healthcare, a Compass Group company, seeks a Patient Services Manager in Chicago, IL to lead a 30-member team in an acute care setting at Northwestern Memorial Hospital. The role coordinates two kitchen models, serves ~800 patients daily, and oversees ~150 union employees with a 12:30 p.m.–9:30 p.m. schedule and some weekends.

The manager will hire, coach, and train staff while ensuring compliance with dietary and regulatory standards and driving patient satisfaction.

Qualifications

• Associate degree with one year work experience in food services or related field or bachelor’s degree in food service technology/management or related field.
• Certified Dietary Manager certificate, Registered Diet Technician or Registered Dietitian preferred
• Minimum of one year experience in food service management preferred in an acute care setting
• ServSafe® certified desirable
• Ability to use Microsoft Office applications, EMR, and diet office systems

Responsibilities

• Establishes goals and oversees patient food services needs based on medical direction and patient population.
• Hires, directs, coaches, trains, and develops patient service team members.
• Complies with dietary restrictions to meet patient needs within diet orders.
• Ensures patient services staff achieve patient satisfaction goals.
• Complies with regulatory standards and HIPAA, patient rights policies.
• Participates in patient satisfaction programs and Quality Assurance initiatives

Skills

Team leadership

Staff coaching

Education

Associate degree

Bachelor's degree

Tools

Microsoft Office

EMR

Diet office systems

Job description

Morrison Healthcare, a Compass Group company, seeks a Patient Services Manager in Chicago, IL to lead a 30-member team in an acute care setting at Northwestern Memorial Hospital. The role coordinates two kitchen models, serves ~800 patients daily, and oversees ~150 union employees with a 12:30 p.m.–9:30 p.m. schedule and some weekends.

The manager will hire, coach, and train staff while ensuring compliance with dietary and regulatory standards and driving patient satisfaction.