Acute Care Patient Services Leader

Compass Group USA; Kankakee (IL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Job summary

Morrison Healthcare, a Compass Group USA affiliate, seeks a Patient Services Manager to lead our acute care patient dining program. You will guide the patient services team, ensure dietary compliance, and drive patient satisfaction in a fast-paced hospital setting.

Ideal candidates hold an allied health or food service degree with management experience in acute care and proficiency with EMR/diet systems. Morrison offers comprehensive benefits and career growth.

Qualifications

• Associate degree with 1 year of food services experience, or a bachelor’s degree in food service management.
• CDM, RD/RDN certification preferred.
• Minimum 1 year experience in food service management in an acute care setting.
• Proficient with Microsoft Office, EMR, and diet office systems.

Responsibilities

• Establishes goals and oversees implementation of patient food services needs based upon medical direction and patient population
• Hires, directs, coaches, trains, and develops patient service team members
• Complies with dietary restrictions on special or modified diets to ensure optimal food preferences are met within guidelines of the diet order limitations
• Ensures patient services staff assists in achieving stated patient satisfaction goals
• Complies with regulatory standards, including federal, state, and accrediting agencies while adhering to facility confidentiality, HIPAA regulations, and patient rights policies
• Participates in/ leads patient satisfaction programs, departmental meetings, and facility wide Quality Assurance/Performance Improvement programs

Skills

People leadership

Communication

Attention to detail

Education

Associate degree in food services or related field

Bachelor’s degree in food service management or related field

CDM/RD/RDN certification preferred

Tools

Microsoft Office

Electronic Medical Records (EMR)

Diet office systems

Job description

Morrison Healthcare, a Compass Group USA affiliate, seeks a Patient Services Manager to lead our acute care patient dining program. You will guide the patient services team, ensure dietary compliance, and drive patient satisfaction in a fast-paced hospital setting.

Ideal candidates hold an allied health or food service degree with management experience in acute care and proficiency with EMR/diet systems. Morrison offers comprehensive benefits and career growth.