Acute Care Patient Services Leader

Compass Group USA; Jacksonville (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

FSAs

Job summary

Morrison Healthcare, a Compass Group USA company, seeks a Patient Services Manager to lead our Patient Services Team in an Acute Care setting in City, State. The role emphasizes directing and developing staff, ensuring compliance with dietary restrictions, and achieving patient satisfaction goals.

The position requires an associate or bachelor’s degree in food service management or related field, with at least one year of experience in food service management, preferably in acute care.

Qualifications

• Associate degree with one year work experience in food services or related field, or bachelor’s degree in food service technology/management or related field.
• Certified Dietary Manager certificate, Registered Diet Technician or Registered Dietitian, preferred.
• Minimum of one year experience in food service management preferred in an acute care setting.
• Proficiency with Microsoft Office, EMR, and diet office systems.

Responsibilities

• Establishes goals and oversees implementation of patient food services needs based upon medical direction and patient population
• Hires, directs, coaches, trains, and develops patient service team members
• Complies with dietary restrictions on special or modified diets to ensure optimal food preferences are met within guidelines of the diet order limitations
• Ensures patient services staff assists in achieving stated patient satisfaction goals
• Complies with regulatory standards, including federal, state, and accrediting agencies while adhering to facility confidentiality, HIPAA regulations, and patient rights policies
• Participates in/ leads patient satisfaction programs, departmental meetings, and facility wide Quality Assurance/Performance Improvement programs

Skills

Leadership

People management

Training

Compliance

Education

Associate degree with one year work experience in food services or related field

Bachelor’s degree in food service technology/management or related field

Certified Dietary Manager / Registered Diet Technician / Registered Dietitian (preferred)

Tools

Microsoft Office

Electronic Medical Record (EMR)

Diet office systems

Job description

Morrison Healthcare, a Compass Group USA company, seeks a Patient Services Manager to lead our Patient Services Team in an Acute Care setting in City, State. The role emphasizes directing and developing staff, ensuring compliance with dietary restrictions, and achieving patient satisfaction goals.

The position requires an associate or bachelor’s degree in food service management or related field, with at least one year of experience in food service management, preferably in acute care.