Hospital Patient Dining Services Leader

Compass Group USA; Chicago (IL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off (varies by site/state

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Job summary

Morrison Healthcare, a Compass Group USA company, is seeking a Patient Services Manager to lead our 30-member Patient Services Team in an Acute Care setting in Chicago, IL at Northwestern Memorial Hospital. We serve approximately 800 patients daily and coordinate two kitchen models. The role manages approximately 150 union employees and around 30 per shift, with a 12:30 p.m.

– 9:30 p.m. schedule and weekend coverage.

Qualifications

• Associate degree with one (1) year work experience in food services or related field, or bachelor’s degree in food service technology/management or related field
• Certified Dietary Manager certificate, Registered Diet Technician or Registered Dietitian, preferred
• Minimum of one (1) year experience in food service management preferred in an acute care setting
• Possess the necessary skills to effectively utilize Microsoft office applications, electronic medical record, and diet office systems

Responsibilities

• Establishes goals and overseesimplementation of patient food services needs based upon medical direction and patient population
• Hires, directs, coaches, trains, and develops patient service team members
• Complies with dietary restrictions on special or modified diets to ensure optimal food preferences are met within guidelines of the diet order limitations
• Ensures patient services staff assists in achieving stated patient satisfaction goals
• Complies with regulatory standards, including federal, state, and accrediting agencies while adhering to facility confidentiality, HIPAA regulations, and patient rights policies
• Participates in/ leads patient satisfaction programs, departmental meetings, and facility wide Quality Assurance/Performance Improvement programs

Skills

Leadership

Coaching

Staff development

Education

Associate degree in food services or related field

Bachelor’s degree in food service technology/management or related field

Tools

Microsoft Office

Electronic Medical Record

Diet office systems

Job description

Morrison Healthcare, a Compass Group USA company, is seeking a Patient Services Manager to lead our 30-member Patient Services Team in an Acute Care setting in Chicago, IL at Northwestern Memorial Hospital. We serve approximately 800 patients daily and coordinate two kitchen models. The role manages approximately 150 union employees and around 30 per shift, with a 12:30 p.m.

– 9:30 p.m. schedule and weekend coverage.