Patient Dining Services Director, Systems & Experience

Compass Group USA; Cincinnati (OH); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Personal Leave

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

FSAs

Job summary

Morrison Healthcare, a Compass Group USA company, is seeking a Director of Patient Services Systems for new business in Cincinnati, OH. The role directs patient food service operations across the system and ensures regulatory compliance and patient satisfaction.

You will lead patient services managers, shape programs, drive training and performance improvement, and collaborate with nursing and nutrition leadership.

Qualifications

• Bachelor’s degree in Nutrition, Hospitality Management or related field
• Minimum of five years’ experience with at least two years in healthcare, including one year in a managerial position
• Certified Dietary Manager required if associate does not have a degree in Nutrition or Dietetics; Registered Dietitian preferred
• Knowledge of food trends with focus on quality, production, sanitation, and cost controls
• Supervisory, leadership, management and coaching skills
• Proficient computer skills including Microsoft Office and e-mail/Internet

Responsibilities

• Coordinates and implements system’s patient service programs based on system direction and contract
• Hires, leads, coaches, trains, and develops patient services managers and supervisors
• Oversees evaluation of and discipline of patient food services staff per policy
• Monitors competency, productivity and documentation accuracy of patient services managers and teams
• Visits patients on assigned units to ensure management involvement during hospital stay
• Ensures patient services staff helps achieve patient satisfaction goals
• Communicates effectively with team members, patients and families
• Performs other tasks as assigned

Skills

Leadership

Communication

Budgeting

Coaching

Team management

Microsoft Office

Education

Bachelor’s degree in Nutrition, Hospitality Management or related field

Tools

Microsoft Office

Job description

Morrison Healthcare, a Compass Group USA company, is seeking a Director of Patient Services Systems for new business in Cincinnati, OH. The role directs patient food service operations across the system and ensures regulatory compliance and patient satisfaction.

You will lead patient services managers, shape programs, drive training and performance improvement, and collaborate with nursing and nutrition leadership.