Acute Care Patient Dining Services Leader

Compass Group USA; Cincinnati (OH); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off (varies by site/state

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Job summary

Morrison Healthcare, a Compass Group USA company, seeks a Patient Services Manager to lead our Patient Services Team in an Acute Care setting in Cincinnati. You will drive food service delivery aligned with medical directions and patient needs.

You will hire and coach staff, ensure diet orders and regulatory standards are met, and contribute to patient satisfaction and QA programs. Strong communication, supervisory experience in healthcare food service, and knowledge of EMR systems are

Qualifications

• Requires associate or bachelor degree in food service management or related field.
• Certifications preferred: CDM, RDT or RD.
• At least 1 year of experience in food service management in an acute care setting.
• Proficient with Microsoft Office, EMR, and diet office systems.

Responsibilities

• Establishes goals and oversees implementation of patient food services needs based upon medical direction and patient population.
• Hires, directs, coaches, trains, and develops patient service team members.
• Complies with dietary restrictions on special or modified diets to ensure optimal food preferences within diet order limitations.
• Ensures patient services staff assists in achieving patient satisfaction goals.
• Complies with regulatory standards, including federal, state, and accrediting agencies while adhering to HIPAA and patient rights policies.
• Leads patient satisfaction programs and QA/PI initiatives.

Skills

People management

Coaching & training

Regulatory compliance

Patient service focus

Education

Associate degree or higher in food services

Bachelor’s degree in food service management

Tools

Microsoft Office

Electronic Medical Record (EMR)

Diet office systems

Job description

Morrison Healthcare, a Compass Group USA company, seeks a Patient Services Manager to lead our Patient Services Team in an Acute Care setting in Cincinnati. You will drive food service delivery aligned with medical directions and patient needs.

You will hire and coach staff, ensure diet orders and regulatory standards are met, and contribute to patient satisfaction and QA programs. Strong communication, supervisory experience in healthcare food service, and knowledge of EMR systems are