Patient Dining Services Call Center Specialist (Part-Time)

Overlake Medical Clinics; Bellevue (WA); On-site; USD 29,000 - 43,000; Part time

Benefits offered by this job

Tuition reimbursement up to $10,000/yr

Medical insurance premiums as low as $

Free parking and Orca transit passes

Generous retirement plan matching 5–7%

Caregiver support program

Job summary

Overlake Medical Clinics is seeking a Part Time Dining Services Associate to provide timely meal service to patients and families in the hospital dining setting.

You will obtain meal orders, ensure diet parameters are met, and coordinate with Kitchen, Tray Assembly, and Room Service teams to deliver accurate meals. The role emphasizes service excellence and requires strong English communication and organizational skills.

Qualifications

• High School Diploma or equivalent required.
• Current Health Card Permit Required.
• One-year hospital Dining Services or Nutrition Services experience preferred; Six months receptionist or call center experience preferred.
• Ability to read, write, and communicate effectively in English required
• Strong customer service skills required.
• Basic knowledge of modified diets preferred.
• Prior computer experience required.
• Demonstrate excellent organizational skills.

Responsibilities

• Provide service excellence to patients by obtaining meal orders from patients and family members in an efficient and timely manner.
• Verifies that meal orders meet diet order parameters.
• Coordinates Patient Dining Center processes with Kitchen, Tray Assembly team, and Room Service Attendants/Hospitality Representatives

Skills

Customer service

English proficiency

Organizational skills

Computer literacy

Reception experience

Diet knowledge

Reading & writing

Education

High School Diploma or equivalent

Job description

Overlake Medical Clinics is seeking a Part Time Dining Services Associate to provide timely meal service to patients and families in the hospital dining setting.

You will obtain meal orders, ensure diet parameters are met, and coordinate with Kitchen, Tray Assembly, and Room Service teams to deliver accurate meals. The role emphasizes service excellence and requires strong English communication and organizational skills.