Patient Dining Call Center Associate (Part-Time)

Overlake; Bellevue (WA); On-site; USD 29,000 - 43,000; Part time

Benefits offered by this job

Medical insurance

Tuition reimbursement

Retirement plan matching

Pre-tax and Roth after tax retirement

Employee Assistance Program

Caregiver support

Free parking

Orca transit passes

Job summary

Overlake in Bellevue, WA is seeking a part-time Diet/Meal Service Aide to obtain patient meal orders and ensure diet compliance. This role coordinates with Kitchen, Tray Assembly, and Room Service teams to deliver timely dining services.

The position requires English communication, strong customer service, and basic computer skills, with experience in hospital dining or nutrition services preferred. On-site role with 8-hour shifts Saturday to Tuesday.

Qualifications

• High School Diploma or equivalent required.
• Current Health Card Permit required.
• 1 year hospital Dining/Nutrition Services experience preferred; 6 months receptionist or call center experience preferred.
• Ability to read, write, and communicate effectively in English required.
• Strong customer service skills required.
• Basic knowledge of modified diets preferred.
• Prior computer experience required.
• Demonstrate excellent organizational skills.

Responsibilities

• Provide service excellence to patients by obtaining meal orders from patients and family members.
• Verifies that meal orders meet diet order parameters.
• Coordinates Patient Dining Center processes with Kitchen, Tray Assembly team, and Room Service Attendants/Hospitality Representatives

Job description

Overlake in Bellevue, WA is seeking a part-time Diet/Meal Service Aide to obtain patient meal orders and ensure diet compliance. This role coordinates with Kitchen, Tray Assembly, and Room Service teams to deliver timely dining services.

The position requires English communication, strong customer service, and basic computer skills, with experience in hospital dining or nutrition services preferred. On-site role with 8-hour shifts Saturday to Tuesday.