Hospital Dining Services Call Center Associate

Overlake Medical Center & Clinics; Bellevue (WA); On-site; USD 29,000 - 43,000; Part time

Benefits offered by this job

Medical insurance premiums as low as $

Tuition reimbursement up to $10,000/yr

Retirement plan matching 5-7%

Free parking and Orca transit passes

Job summary

Overlake Medical Center & Clinics is seeking a part-time Dining Services Assistant to provide timely meal ordering for patients and families. You will verify diet parameters and coordinate with Kitchen, Tray Assembly, and Room Service teams to ensure accurate and prompt service.

The role is 0.8 FTE (8 hours per day, Saturday to Tuesday, 06:30–15:00). Prior hospital dining or nutrition service experience is preferred; English communication and strong customer service are required.

Qualifications

• High School Diploma or equivalent required.
• Current Health Card Permit Required.
• One-year hospital Dining Services or Nutrition Services experience preferred. Six months receptionist or call center experience preferred.
• Ability to read, write, and communicate effectively in English required
• Strong customer service skills required.
• Basic knowledge of modified diets preferred.
• Prior computer experience required.
• Demonstrate excellent organizational skills.

Responsibilities

• Provide service excellence to patients by obtaining meal orders from patients and family members in an efficient and timely manner.
• Verifies that meal orders meet diet order parameters. Coordinates Patient Dining Center processes with Kitchen, Tray Assembly team, and Room Service Attendants/Hospitality Representatives

Skills

Reading and writing in English

Customer service

Organizational skills

Team coordination

Diet knowledge (modified diets)

Computer skills

Education

High School Diploma or equivalent

Tools

Basic computer skills

Job description

Overlake Medical Center & Clinics is seeking a part-time Dining Services Assistant to provide timely meal ordering for patients and families. You will verify diet parameters and coordinate with Kitchen, Tray Assembly, and Room Service teams to ensure accurate and prompt service.

The role is 0.8 FTE (8 hours per day, Saturday to Tuesday, 06:30–15:00). Prior hospital dining or nutrition service experience is preferred; English communication and strong customer service are required.