Patient Dining & Service Excellence Manager

Sodexo; Washington (District of Columbia); On-site; USD 58,000 - 70,000; Full time

Benefits offered by this job

Medical benefits

401(k) Matching

Paid time off

Tuition reimbursement

Job summary

Sodexo is seeking a Patient Dining Services Manager to lead patient dining operations at MedStar Washington Hospital Center, a 900-bed facility in Washington, DC. This role centers on service, safety, and patient satisfaction in a healthcare setting.

You will oversee patient dining and mailroom operations, guiding frontline teams with a focus on quality, compliance, and compassionate care. Management decisions impact staff and patient experience.

Qualifications

• Associate degree or equivalent experience required.
• Two years of management experience.
• Two years of related experience.

Responsibilities

• Lead patient dining operations and mailroom services.
• Ensure efficient workflows and regulatory compliance.
• Improve patient experience and satisfaction through service quality.
• Manage staffing, scheduling and day-to-day operations.

Skills

Staff supervision

Food safety knowledge

Workflow coordination

Healthcare service experience

Customer service focus

Education

Associate degree or equivalent experience

Job description

Sodexo is seeking a Patient Dining Services Manager to lead patient dining operations at MedStar Washington Hospital Center, a 900-bed facility in Washington, DC. This role centers on service, safety, and patient satisfaction in a healthcare setting.

You will oversee patient dining and mailroom operations, guiding frontline teams with a focus on quality, compliance, and compassionate care. Management decisions impact staff and patient experience.