Healthcare Patient Dining Services Manager

Sodexo; Allentown (Lehigh County); On-site; USD 65,000 - 84,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with matching

Paid time off

Tuition reimbursement

Job summary

Sodexo in Allentown, PA is seeking a Patient Services Manager 2 to lead a team of 20–25 frontline associates within the Lehigh Valley Hospital – Cedar Crest. You will oversee patient dining operations and mailroom services, ensuring compliant, efficient workflows and an outstanding patient experience.

The role emphasizes people leadership, scheduling, onboarding, and day-to-day operational coordination in a healthcare setting, with responsibilities for performance coaching and quality monitoring

Qualifications

• Education: Associate degree or equivalent experience.
• Minimum 2 years of management experience.
• Minimum 2 years of related experience.

Responsibilities

• Oversee patient dining operations and mailroom services.
• Lead a frontline team of 20–25 associates.
• Ensure compliance with healthcare service standards and safety.
• Schedule, onboarding, and day-to-day coordination.
• Drive patient engagement and quality monitoring.

Skills

Frontline leadership

Staff scheduling

Patient dining workflows

Food safety

Quality monitoring

Operations coordination

Education

Associate degree or equivalent experience

Job description

Sodexo in Allentown, PA is seeking a Patient Services Manager 2 to lead a team of 20–25 frontline associates within the Lehigh Valley Hospital – Cedar Crest. You will oversee patient dining operations and mailroom services, ensuring compliant, efficient workflows and an outstanding patient experience.

The role emphasizes people leadership, scheduling, onboarding, and day-to-day operational coordination in a healthcare setting, with responsibilities for performance coaching and quality monitoring