Patient Services Manager: Dining & Mailroom Ops

Sodexo; Baton Rouge (LA); On-site; USD 65,000 - 84,000; Full time

Benefits offered by this job

Medical, Dental, Vision Care and Well-

Job summary

Sodexo is seeking a Patient Service Manager for Our Lady of The Lake Regional Medical Center. The role blends operational leadership with service excellence in a healthcare setting, overseeing mailroom and patient dining operations to ensure efficient workflows, regulatory compliance, and a consistently positive experience for patients, staff, and visitors.

Accountable for managing people, directing performance, and deploying resources.

Qualifications

• Associate degree or equivalent experience is required.
• 2 years of management experience.
• 2 years of related experience in service operations or healthcare support services.

Responsibilities

• Oversee mailroom services and patient dining operations in a healthcare setting.
• Responsible for performance evaluations, pay reviews and hire/fire decisions.
• Influence and coordinate resources to improve service quality, safety and patient experience.

Skills

Frontline leadership

Service-oriented management

Operations coordination

Education

Associate degree or equivalent experience

Job description

Sodexo is seeking a Patient Service Manager for Our Lady of The Lake Regional Medical Center. The role blends operational leadership with service excellence in a healthcare setting, overseeing mailroom and patient dining operations to ensure efficient workflows, regulatory compliance, and a consistently positive experience for patients, staff, and visitors.

Accountable for managing people, directing performance, and deploying resources.