Patient Dining & Room Service Specialist

Northwesternmedicine; McHenry (IL); On-site; USD 17,000 - 21,000; Full time

Job summary

Northwestern Medicine in Illinois is seeking a Food Services Worker to support patient meals and cafeteria operations. You will prepare cold food items, take Room Service orders, complete tray assembly, ensure safety and sanitation, and assist with stock and dishwashing.

This role requires excellent customer service, the ability to work in a fast-paced environment, and basic data entry using Excel. Prior customer service experience is preferred; familiarity with diet restrictions is a plus.

Qualifications

• Excellent customer service and critical thinking are required.
• Ability to work in a fast-paced, stressful environment.

Responsibilities

• Prepares cold food items for patients and cafeteria.
• Takes Room Service orders including patient, employee, and family requests.
• Completes tray assembly and ensures food meets safety regulations.

Skills

Excellent customer service

Critical thinking

Tools

Microsoft Excel

Job description

Northwestern Medicine in Illinois is seeking a Food Services Worker to support patient meals and cafeteria operations. You will prepare cold food items, take Room Service orders, complete tray assembly, ensure safety and sanitation, and assist with stock and dishwashing.

This role requires excellent customer service, the ability to work in a fast-paced environment, and basic data entry using Excel. Prior customer service experience is preferred; familiarity with diet restrictions is a plus.