Patient Meal Prep & Service Associate

Northwesternmedicine; Palos Heights (IL); On-site; USD 19,000 - 28,000; Full time

Job summary

Northwestern Medicine is seeking a Food Services Worker in Illinois to support patient and cafeteria food preparation across multiple start times. The role includes taking room service orders, tray assembly, and ensuring safety and sanitation standards are met.

The candidate will perform data entry in Excel, basic cash handling, and maintain a clean, organized kitchen area while adhering to department policies. A strong customer service mindset and ability to work under pressure are essential.

Qualifications

• Excellent customer service and critical thinking skills.
• Must be able to work in a stressful environment and take appropriate action.

Responsibilities

• Prepares cold food items for patients and cafeteria.
• Take Room Service orders including employee/patient/family initiated orders and those patients needing assistance.
• Complete tray assembly.
• Ensures food meets all safety and sanitary regulations and completes all required documentation.
• Data entry using Microsoft Excel.
• Basic cash handling.
• Maintains a safe, clean, neat and orderly cooking area.
• Ensures all department policies and programs are adhered to.
• Ensure satisfaction in quality and service using problem resolution skills as necessary.
• Completes daily position checklists, cleaning duties and all required documentation.
• Completes all mandatory in-service trainings and meets employee health requirements.
• Washes and sanitizes all food service equipment used for patients and cafeteria service.
• Replaces items to their proper place of storage.
• Demonstrates ability to exercise independent judgement in times of need.
• Assist with putting away stock using the FIFO method.
• Cleans and sanitizes cafeteria service items.
• Cleans dish machine at end of shift.
• Cleans and sanitizes work area.
• Cleans and sanitizes food service carts.

Skills

Customer service

Data entry

Cash handling

Teamwork

Tools

Excel

Job description

Northwestern Medicine is seeking a Food Services Worker in Illinois to support patient and cafeteria food preparation across multiple start times. The role includes taking room service orders, tray assembly, and ensuring safety and sanitation standards are met.

The candidate will perform data entry in Excel, basic cash handling, and maintain a clean, organized kitchen area while adhering to department policies. A strong customer service mindset and ability to work under pressure are essential.