Patient-Centric Food Service Specialist

Northwestern Memorial Healthcare; Palos Heights (IL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Tuition reimbursement

Loan forgiveness

401(k) matching

Lifecycle benefits

Job summary

Northwestern Medicine is seeking a Food Services Worker to support patient meals and cafeteria operations. The role emphasizes accuracy, sanitation, and customer service within a fast-paced hospital environment.

Responsibilities include taking room service orders, preparing items, tray assembly, and maintaining a clean kitchen area. Candidates should be able to work shifts listed and comply with health requirements.

Qualifications

• Excellent customer service and critical thinking are required.
• Ability to work well in a high-pressure environment.
• Basic data entry using Microsoft Excel is expected.

Responsibilities

• Prepares cold food items for patients and cafeteria.
• Take room service orders from employees, patients and families.
• Complete tray assembly and ensure accuracy of orders.
• Ensure food meets safety and sanitation standards and document accordingly.
• Maintain a clean, safe work area and sanitize equipment and carts.
• Washes and sanitizes service items and supports stock management using FIFO.
• Performs daily checklists and completes required trainings and health requirements.

Skills

Excellent customer service

Critical thinking

Ability to work under stress

Data entry Excel

Tools

Microsoft Excel

Job description

Northwestern Medicine is seeking a Food Services Worker to support patient meals and cafeteria operations. The role emphasizes accuracy, sanitation, and customer service within a fast-paced hospital environment.

Responsibilities include taking room service orders, preparing items, tray assembly, and maintaining a clean kitchen area. Candidates should be able to work shifts listed and comply with health requirements.