Patient Meal Service Specialist

Northwestern Memorial Healthcare; Palos Heights (IL); On-site; USD 2,066,000 - 2,617,000; Full time

Job summary

Northwestern Medicine is hiring a Food Services Worker to support patient meals and cafeteria service. The role involves preparing cold items, taking room service orders, assembling trays, and ensuring safety and sanitation standards are met.

You will handle data entry in Excel, basic cash handling, and maintain a clean, organized food service area while adhering to department policies and health requirements.

Qualifications

• One-year customer service experience preferred.
• Familiar with diet restrictions.

Responsibilities

• Prepares cold food items for patients and cafeteria.
• Take Room Service orders including employee/patient/family initiated orders and those patients needing assistance.
• Complete tray assembly.
• Ensures food meets all safety and sanitary regulations and completes all required documentation.
• Data entry using Microsoft Excel.
• Basic cash handling.
• Maintains a safe, clean, neat and orderly cooking area.
• Ensures all department policies and programs are adhered to.
• Ensure satisfaction in quality and service using problem resolution skills as necessary.
• Completes daily position checklists, cleaning duties and all required documentation.
• Completes all mandatory in-service trainings and meets employee health requirements.
• Washes and sanitizes all food service equipment used for patients and cafeteria service.
• Replaces items to their proper place of storage.
• Demonstrates ability to exercise independent judgment in times of need.
• Assist with putting away stock using the FIFO (first in, first out) method.
• Cleans and sanitizes cafeteria service items.
• Cleans dish machine at end of shift.
• Cleans and sanitizes work area.
• Cleans and sanitizes food service carts.

Skills

Customer service

Critical thinking

Teamwork

Communication

Tools

Microsoft Excel

Job description

Northwestern Medicine is hiring a Food Services Worker to support patient meals and cafeteria service. The role involves preparing cold items, taking room service orders, assembling trays, and ensuring safety and sanitation standards are met.

You will handle data entry in Excel, basic cash handling, and maintain a clean, organized food service area while adhering to department policies and health requirements.