Patient Dining Experience Specialist (Day Shift)

Team Member Services; Dade City (FL); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off from Day One

403-B Retirement Plan

4 Weeks 100% Paid Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth in Florida is seeking a dedicated Food Service Associate to guide patients through diet-based meal selections and ensure accurate tray delivery. You will work with therapeutic diets, interact with nursing staff, and strive to improve patient dining experiences.

The role involves lasting shifts, physical activity, and strict adherence to dietary guidelines. Candidates should have a high school diploma and customer service experience preferred.

Qualifications

• General knowledge of modified diets and proper food handling and preparation is required.

Responsibilities

• Guide patients through the meal ordering process using a computerized diet office system, ensuring selections align with prescribed diets and enhancing satisfaction through personalized suggestions.
• Verify patient identifiers during meal delivery, ensure tray accuracy, and confirm patients have everything they need before leaving the room to support a positive dining experience.
• Round on patients and nursing staff to identify and resolve foodservice concerns, taking ownership of complaints and implementing service recovery to improve patient experience scores.
• Assemble and deliver trays according to therapeutic diet guidelines and presentation standards, maintaining timely and accurate service across all patient areas.
• Perform physically active duties including walking long distances, standing for extended periods, and working up to 12-hour shifts while maintaining a clean, organized, and compliant work environment.
• Performs other duties as assigned.

Skills

Modified diets knowledge

Food handling

Education

High School Diploma or equivalent

Job description

AdventHealth in Florida is seeking a dedicated Food Service Associate to guide patients through diet-based meal selections and ensure accurate tray delivery. You will work with therapeutic diets, interact with nursing staff, and strive to improve patient dining experiences.

The role involves lasting shifts, physical activity, and strict adherence to dietary guidelines. Candidates should have a high school diploma and customer service experience preferred.