Patient Meal Service Specialist

Orlando Health, Inc.; Lakeland (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

Orlando Health, Inc. is seeking a Patient Food Hospitality Attendant to deliver high-quality dining experiences for patients and guests. This role emphasizes service excellence, coordination with nurses and visitors, and accurate tray delivery and logging.

Responsibilities include ensuring proper tray distribution, assisting with diet orders, maintaining sanitary work areas, and supporting the Diet Office in nutrition delivery and patient satisfaction initiatives.

Qualifications

• Ability to read and respond to inquiries or complaints from customers.
• Strong verbal and written communication in a healthcare setting.
• Knowledge of food safety and sanitation practices.

Responsibilities

• Deliver proper trays to patients using correct service techniques.
• Log delivery times and tray locations accurately.
• Coordinate tray delivery with expeditor and Diet Office when needed.
• Monitor patient diet prescriptions and accommodate changes per orders.
• Assist with expediting trays and checking for accuracy and completeness.
• Maintain clean work areas and protect patient confidentiality.

Skills

Customer service

Communication skills

Food service

Job description

Orlando Health, Inc. is seeking a Patient Food Hospitality Attendant to deliver high-quality dining experiences for patients and guests. This role emphasizes service excellence, coordination with nurses and visitors, and accurate tray delivery and logging.

Responsibilities include ensuring proper tray distribution, assisting with diet orders, maintaining sanitary work areas, and supporting the Diet Office in nutrition delivery and patient satisfaction initiatives.