Nutritional Services Attendant

AdventHealth; Winter Park (FL); On-site; USD 21,000 - 34,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off on Day One

403-B Retirement Plan

Parental Leave

Career Development

Whole Person Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

AdventHealth is seeking a part-time Food Service Associate to guide patients through meal orders, verify tray accuracy, and respond to dining concerns to improve patient experience in a fast-paced hospital setting.

Responsibilities include assembling trays per dietary guidelines, using a diet office system, and assisting nursing staff. The role requires English communication, high school diploma, and the ability to stand long hours; a Food Handler certificate is preferred.

Qualifications

• Communicate in English.
• Interact with customers in person and over the phone professionally.
• Handle customer interactions promptly and courteously.
• Work in a fast-paced environment.
• Use common software and hardware (iPad, ToughBook).

Responsibilities

• Guide patients through the meal ordering process using a computerized diet office system, ensuring selections align with prescribed diets and enhancing satisfaction through personalized suggestions.
• Verify patient identifiers during meal delivery, ensure tray accuracy, and confirm patients have everything they need before leaving the room to support a positive dining experience.
• Round on patients and nursing staff to identify and resolve foodservice concerns, taking ownership of complaints and implementing service recovery to improve patient experience scores.
• Assemble and deliver trays according to therapeutic diet guidelines and presentation standards, maintaining timely and accurate service across all patient areas.
• Perform physically active duties including walking long distances, standing for extended periods, and working up to 12-hour shifts while maintaining a clean, organized, and compliant work environment.

Skills

English communication

Customer service

Fast-paced environment

Professional demeanor

Education

High School Diploma or equivalent

Tools

iPad

ToughBook

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule:

Part time

Shift:

Day (United States of America)

Address:

200 N LAKEMONT AVE

City:

WINTER PARK

State:

Florida

Postal Code:

32792

Job Description:

• Guide patients through the meal ordering process using a computerized diet office system, ensuring selections align with prescribed diets and enhancing satisfaction through personalized suggestions.
• Verify patient identifiers during meal delivery, ensure tray accuracy, and confirm patients have everything they need before leaving the room to support a positive dining experience.
• Round on patients and nursing staff to identify and resolve foodservice concerns, taking ownership of complaints and implementing service recovery to improve patient experience scores.
• Assemble and deliver trays according to therapeutic diet guidelines and presentation standards, maintaining timely and accurate service across all patient areas.
• Perform physically active duties including walking long distances, standing for extended periods, and working up to 12-hour shifts while maintaining a clean, organized, and compliant work environment.

Knowledge, Skills, and Abilities:

• Able to communicate in English [Required]
• Ability to communicate with customers, in person and over the phone, professionally and efficiently [Required]
• Ability to handle customer interactions in a prompt, courteous, and helpful manner [Required]
• Ability to work in a fast-paced environment [Required]
• Ability to use common software applications and hardware (e.g., iPad, ToughBook) [Required]

Education:

• High School Grad or Equiv [Preferred]

Field of Study:

N/A

Work Experience:

• 2+ in food service industry [Preferred]

Additional Information:

• Food Safety Handler Certificate preferred or as required by state
• Food Safety Manager Certificate preferred or as required by state

Licenses and Certifications:

• Food Handler Certificate (FHC) [Preferred]
• Certified Food Safety Manager (CFSM) [Preferred]

Pay Range:

$15.45 - $24.73

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.