Patient Dining Associate

UPMC; Fairview Township (York County); On-site; USD 32,000 - 42,000; Full time

Job summary

UPMC Altoona is seeking a Patient Dining Associate to support Nutrition Services by helping patients with menu selections, delivering meals, and ensuring dietary restrictions are followed. You will greet patients, verify identities, and assist with tray assembly and delivery during shifts across day parts.

This role offers opportunities for full-time or part-time schedules, rotating weekends and holidays, and a frontline position focused on compassionate patient service within the hospital

Responsibilities

• Visits patients after tray delivery to ensure patients are satisfied with meals. Obtains any missing items and makes item substitutes as needed following diet restrictions.
• Answers telephone promptly and courteously and maintains free-flowing accurate communication.
• Responsible for delivering trays at mealtimes in assigned areas. Verifies before delivery two patient identifiers.
• Greets patients with a smile. Addresses patients professionally (by name) and respects privacy.
• Assists patients in selecting their menu choices. Enters menu selections into Hospitality Suite.
• Picks up trays after the patient completes the meal. Empties all fluid containers before placing the tray in the cart for return. Makes sure the cart is empty of clean trays before placing any dirty trays
• Records I&Os as appropriate. Records foods eaten for calorie count on calorie count worksheet.

Job description

Patient Dining Associate (Host Diet Clerk)

UPMC Altoona has immediate openings for Host Diet Clerks (in our Nutrition Services department). We are looking for friendly faces to help provide excellent experiences to our patients at UPMC! We have both full-time and part-time opportunities available with varied day-shift schedules. Must be available to work rotating weekends and holidays.

If you have a friendly personality and like to have a positive impact on someone’s day – this could be the perfect position for you!

Responsibilities:

• Visits patients after tray delivery to ensure patients are satisfied with meals. Obtains any missing items and makes item substitutes as needed following diet restrictions.
• Answers telephone promptly and courteously and maintains free-flowing accurate communication.
• Responsible for delivering trays at mealtimes in assigned areas. Verifies before delivery two patient identifiers.
• Greets patients with a smile. Addresses patients professionally (by name) and respects privacy.
• Assists patients in selecting their menu choices. Enters menu selections into Hospitality Suite.
• Picks up trays after the patient completes the meal. Empties all fluid containers before placing the tray in the cart for return. Makes sure the cart is empty of clean trays before placing any dirty trays
• Records I&Os as appropriate. Records foods eaten for calorie count on calorie count worksheet.