Patient Diet & Order Liaison - Part-Time

UPMC; York (York County); On-site; USD 17,000 - 22,000; Part time

Job summary

UPMC Memorial in York, PA is seeking a Part-time Food Service Liaison to support patient meals from 3pm to 8pm on weekdays and 10am to 6:30pm on weekends, including every other weekend and holidays.

You will process and maintain patient diet orders using automated software, interact with patients and nursing staff by phone, and help resolve issues to ensure accurate and timely tray service.

Qualifications

• Customer-focused communication with patients and staff.
• Ability to handle multiple tasks in a fast-paced food service setting.
• Must be available for part-time evening and weekend shifts.

Responsibilities

• Communicates patient concerns to supervisor or clinical staff promptly.
• Handles phone calls and follows up to resolution.
• Processes nutrition care orders per established procedures.
• Troubleshoots interface issues with diet orders and reports problems.
• Prepares tray tickets for food assembly according to workflow.
• Assists patients with menu planning per diet orders.
• Maintains records and prepares reports.

Skills

Customer service

Telephone skills

Problem solving

Tools

Diet office software

Job description

UPMC Memorial in York, PA is seeking a Part-time Food Service Liaison to support patient meals from 3pm to 8pm on weekdays and 10am to 6:30pm on weekends, including every other weekend and holidays.

You will process and maintain patient diet orders using automated software, interact with patients and nursing staff by phone, and help resolve issues to ensure accurate and timely tray service.