Food Service Liaison, UPMC Carlisle

UPMC; Carlisle (Cumberland County); On-site; USD 17,000 - 22,000; Part time

Job summary

UPMC Carlisle is seeking a Casual Food Service Liaison to support patient diet orders and food service operations in the dining area. The role requires availability from 3pm to 7pm, including every other weekend and holidays, and involves interacting with patients and nursing staff to resolve diet-related issues.

Responsibilities include processing diet orders through automated systems, handling phone communications with patients, and coordinating tray tickets and menu planning under established

Responsibilities

• Communicates patient concerns or issues to supervisor or clinical staff in a timely fashion.
• Processes all phone calls using appropriate telephone skills. Follows up on issues in a timely manner to resolution.
• Processes all nutrition care orders according to established procedures in an accurate and timely fashion.
• Troubleshoots interface issues with diet orders and resolves. Reports software and printer problems to appropriate IS individual / group in a timely fashion.
• Prepares tray tickets for food assembly according to workflow procedures in the operation.
• Assists patients with menu planning in accordance with diet order in a helpful, friendly manner.
• Maintains record-keeping and prepares reports as assigned.

Job description

We are hiring a Casual Food Service Liaison at UPM Carlisle! Candidates need to be available to work from 3pm-7pm, including every other weekend & holiday!

Responsible for processing and maintaining patient diet orders through automated diet office software. Utilizes customer friendly telephone skills to interact with patients and nursing to problem solve issues with food service.

Responsibilities:

• Communicates patient concerns or issues to supervisor or clinical staff in a timely fashion.

• Processes all phone calls using appropriate telephone skills. Follows up on issues in a timely manner to resolution.

• Processes all nutrition care orders according to established procedures in an accurate and timely fashion.

• Troubleshoots interface issues with diet orders and resolves. Reports software and printer problems to appropriate IS individual / group in a timely fashion.

• Prepares tray tickets for food assembly according to workflow procedures in the operation.

• Assists patients with menu planning in accordance with diet order in a helpful, friendly manner.

• Maintains record-keeping and prepares reports as assigned.

Work permit required if under 18 years old.

Licensure, Certifications, and Clearances:

• Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran