Patient Coordinator at High Desert/ Anthem Oral Surgery

Specialty Dental Brands; Anthem (AZ); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Paid holidays

Paid time off

Job summary

High Desert & Anthem Oral Surgery is seeking a friendly Patient Coordinator to join our front office team in Anthem, AZ. You will guide patients from initial consult through treatment, coordinating appointments, insurance questions, and financial discussions, while supporting the clinical team to ensure a smooth patient experience.

The role requires strong communication, organization, and a patient-focused approach in a busy dental setting across Cave Creek and Anthem locations.

Qualifications

• Front office experience in dental/healthcare settings.
• Strong communication and customer service skills.
• Experience handling insurance questions and patient financials.
• Able to multitask in a fast-paced front office.

Responsibilities

• Welcome patients with a friendly, professional first impression.
• Answer calls, respond to questions, and coordinate appointments.
• Schedule consultations, procedures, and follow-up visits.
• Travel between Cave Creek and Anthem offices as needed.
• Collect and update patient information, medical histories, referrals, and documents.
• Verify insurance benefits and explain coverage and financial responsibilities.
• Discuss treatment estimates and payment options with patients.
• Collect payments and maintain accurate patient accounts.
• Complete patient check-in and check-out processes.
• Coordinate exchange of patient records with referring offices.
• Maintain accurate patient records and protect confidentiality.
• Collaborate with doctors and clinical team to support efficient patient flow.
• Maintain an organized, welcoming front office environment.

Skills

Front office coordination

Patient scheduling

Insurance billing knowledge

Customer service

Communication skills

Organization

Tools

Dental software

Job description

Patient Coordinator at High Desert/ Anthem Oral Surgery

Anthem, AZ

High Desert & Anthem Oral Surgery is looking for a friendly, organized, and patient-focused Patient Coordinator to join our team! With locations in Cave Creek and Anthem, Arizona, our practice is committed to providing exceptional oral surgery care through personalized attention, advanced treatment options, and a welcoming patient experience. We are looking for someone who enjoys helping others, communicates confidently, and takes pride in keeping a busy front office running smoothly.

As a Patient Coordinator, you will play an important role in guiding patients through their oral surgery experience, from their initial consultation to treatment and follow-up care. You will serve as a welcoming first point of contact, coordinate appointments, assist with insurance and financial questions, and work closely with the clinical team to ensure each patient feels informed and supported.

Your responsibilities will include:

• Welcome patients and provide a friendly, professional first impression.
• Answer incoming calls, respond to patient questions, and coordinate appointments.
• Schedule consultations, surgical procedures, and follow-up visits.
• Travel between the Cave Creek and Anthem office locations as needed.
• Collect and update patient information, medical histories, referrals, and required documentation.
• Verify insurance benefits and assist patients with understanding coverage and financial responsibilities.
• Discuss treatment estimates, financial arrangements, and payment options with patients.
• Collect payments and maintain accurate patient account information.
• Complete patient check-in and check-out processes.
• Communicate with referring dental offices and coordinate the exchange of patient records.
• Maintain accurate patient records while protecting confidential information.
• Work collaboratively with doctors and clinical team members to support an efficient patient flow.
• Help maintain an organized, welcoming, and professional front office environment.

Preferred Qualifications:

• Previous experience in a dental, oral surgery, or healthcare office preferred.
• Experience with patient scheduling and front office administrative responsibilities.
• Familiarity with dental or medical insurance, billing, and financial arrangements.
• Strong customer service and communication skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask and remain professional in a fast-paced environment.
• Comfortable discussing financial information and helping patients understand their options.
• Flexibility to travel between office locations.
• A positive attitude and willingness to work collaboratively with the team.

What Makes You Successful:

You are personable, dependable, and genuinely enjoy helping people. You understand that oral surgery can feel overwhelming for patients, and you take pride in making their experience as comfortable and stress-free as possible. You are proactive, detail-oriented, and able to balance multiple responsibilities while maintaining a positive attitude and providing excellent service.

Why Join Us?

Join an established oral surgery practice serving the Cave Creek and Anthem communities.

Work alongside an experienced team dedicated to exceptional patient care.

Be part of a collaborative environment where teamwork and patient experience are priorities.

Support patients throughout their treatment journey and make a meaningful difference in their experience.

Grow your skills in a specialized dental and surgical setting.

• Medical, Dental, Vision, and 401(k)
• Paid holidays
• Paid time off

Note: Selecting “no” will not eliminate you from consideration for this role.