Patient Coordinator

Marion Smile Center; Zelienople (Butler County); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Monthly Bonus Opportunities

Job summary

Marion Smile Center in Zelienople, PA is seeking a friendly Patient Coordinator for a full-time, on-site role. You will greet patients, answer calls, schedule appointments, verify insurance benefits, and help keep the front office running smoothly.

Daily duties include managing confirmations, updating records, and coordinating with the clinical team to ensure a compassionate, organized patient experience. The practice has served families since 1986, offering general, restorative, and cosmetic

Qualifications

• Strong communication skills and courteous demeanor with patients and team.
• Experience with phone etiquette and reception duties.
• Experience scheduling appointments and managing reminders.
• Familiarity with medical/dental terminology and office procedures.
• Basic computer skills and practice management software experience preferred.
• Attention to detail and ability to manage multiple tasks.

Responsibilities

• Greet patients warmly and check them in/out.
• Answer and route phone calls; manage appointment confirmations.
• Verify and update patient information; support smooth patient flow.
• Explain basic treatment logistics and coordinate follow-up visits.

Skills

Welcome patients

Phone handling

Scheduling appointments

Insurance verification

Front desk operations

Communication

Organization

Privacy compliance

Education

High school diploma

Job description

Marion Smile Center is looking for a friendly, organized Patient Coordinator to join our growing team in Zelienople.

Part-Time Position

Monthly Bonus Opportunities

As a Patient Coordinator, you'll help welcome patients, answer phones, schedule appointments, verify insurance benefits, and keep our front office running smoothly.

Company Description

Marion Smile Center has been serving families in Zelienople and Harmony, Pennsylvania since 1986, offering high-quality, patient-centered dental care. Founded by Dr. Mark Marion, a third-generation dentist, the practice blends a strong family legacy with advanced dental technology. The team provides state-of-the-art general, restorative, and cosmetic dentistry, combining clinical skill and artistry to create healthy, confident smiles. Patients of all ages receive compassionate, attentive care in a relaxing, welcoming environment. The practice prioritizes each patient’s comfort and well-being, making personalized care a central focus.

Role Description

The Patient Coordinator role at Marion Smile Center is a full-time, on-site position based in Zelienople, PA. This role serves as a key point of contact for patients, greeting them warmly, checking them in and out, and ensuring a smooth experience from arrival to departure. Daily responsibilities include answering and routing phone calls, managing appointment scheduling and confirmations, verifying and updating patient information, and supporting efficient patient flow for the clinical team. The Patient Coordinator will also help explain basic treatment logistics, coordinate follow-up visits, manage reminder systems, and handle general receptionist duties such as maintaining a tidy front desk and managing patient communications. Collaboration with dentists, hygienists, and other team members is essential to provide organized, compassionate service and uphold the practice’s standards of care.

Qualifications

• Strong communication skills, including clear verbal and written communication and a courteous, professional demeanor with patients and team members.
• Proficiency in phone etiquette and receptionist duties, including managing multi-line phone systems, greeting patients, and handling check-in/check-out processes.
• Experience with appointment scheduling, rescheduling, cancellations, and reminder systems to maintain an efficient calendar and patient flow.
• Familiarity with medical or dental terminology and the ability to learn practice-specific procedures and systems.
• Basic computer skills and experience with practice management or scheduling software (dental or medical office experience preferred).
• Strong organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.
• Commitment to providing compassionate, patient-focused service and maintaining confidentiality in accordance with privacy regulations.
• High school diploma or equivalent required; prior experience in a dental or healthcare front office is preferred but not mandatory.