PATIENT COORDINATOR

Georgia Urology; Woodstock (GA); On-site; USD 21,000 - 34,000; Full time

Job summary

Georgia Urology is seeking a Patient Coordinator who will provide outstanding care to patients and physicians by supporting the Physician Group and Clinical Staff with patient flow in a professional manner.

Responsibilities include greeting patients, checking in/out, maintaining patient data, scheduling appointments, verifying insurance and collecting payments, and ensuring HIPAA/OSHA compliance while supporting multiple locations across Georgia.

Qualifications

• High School Diploma; some college preferred.
• Minimum of 2 years’ experience in a Healthcare setting.
• Proficiency with EMR systems and Microsoft Office.
• Valid State of Georgia driver's license and reliable transportation.
• Willingness to work at multiple Georgia Urology locations.

Responsibilities

• Greet patients with courtesy and respect.
• Check in/out patients and maintain data integrity.
• Verify patient insurance information, collect payments (co-pays, deductibles, co-insurance, past due balances).
• Schedule patient appointments and coordinate with referring offices.
• Scan patient data into the NextGen EMR system.
• Maintain HIPAA compliance and OSHA standards.

Skills

Organization

Time management

Professionalism

Customer service

Education

High School Diploma

Some college

Tools

NextGen EMR

Microsoft Office

Job description

Description

Job Purpose:

Under general supervision, the Patient Coordinator will provide outstanding care in service to patients and physicians. The Patient Coordinator will provide support to the Physician Group and Clinical Staff with patient flow in a professional and courteous manner at all times.

JOB FACTORS:

Essential Duties & Responsibilities

• Greet all patients with courtesy and respect.
• Check patients in/out upon arrival and/or departure.
• Ensure patient confidentiality throughout all transactions.
• Update, file and maintain the integrity of all patient data.
• Request patient records from referring physician offices and follow up with that office to ensure all information is received prior to patient visit as directed.
• Forward medical records to requesting physicians.
• Schedule patient appointments.
• Verify patient insurance information, prior authorization, and collect payment for services rendered, (co-pays, deductibles, co-insurance, past due balances, and surgery deposits)
• Scan patient data into the NextGen EMR system.
• Check patients in for clinical staff.
• Answer incoming telephone calls and make outbound calls to patient in order to confirm scheduled appointments.
• Maintain current knowledge of HIPAA compliance and OSHA standards.
• Other duties as assigned.

Requirements

QUALIFICATIONS:

Knowledge:

Education/Training:

• High School Diploma, some college preferred.
• Minimum of 2 years’ experience in a Healthcare setting.

Skills & Abilities:

• Excellent organizational, time management and follow through skills.
• Must be able to interact with team members in a fast-paced environment while maintaining a high level of professionalism.

Computer literacy:

• Proficiency and working knowledge of medical software applications, e.g. EMR, as well as Microsoft Office Applications.

Driving Requirements:

• A valid State of Georgia Driver's License and reliable transportation is required.

SPECIAL REQUIREMENTS:

Physical Demands: This position requires a substantial amount of standing, sitting, and working at a computer station throughout the day.

Work Environment: Must be flexible and available to work at different locations throughout Georgia Urology.