Patient Coordinator

H2 Health; United States; On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Generous PTO and paid holidays

401(k) with company match

Tuition loan reimbursement

Health Savings Account (HSA)

Job summary

Great Strides Rehabilitation, part of H2 Health, seeks a Patient Coordinator to manage front desk operations, greet patients, and coordinate appointments. The role emphasizes accuracy in record-keeping, HIPAA compliance, and strong communication with patients and clinical staff.

The ideal candidate will be friendly, well-organized, and committed to delivering an exceptional patient experience; prior healthcare office experience is preferred. This is a full-time, on-site position with benefits.

Qualifications

• Greet patients and assist with check-in procedures.
• Schedule and manage appointments, cancellations, and confirmations.
• Maintain confidential patient records in accordance with HIPAA.
• Collaborate with clinical staff to optimize patient flow and care delivery.
• Handle front desk tasks such as phones and emails.

Responsibilities

• Greet patients and assist with check-in and scheduling.
• Maintain confidential patient records per HIPAA.
• Coordinate with clinicians to ensure smooth patient flow.
• Answer phones, respond to emails, and manage front desk duties.

Skills

Communication

Organization

Interpersonal skills

Attention to detail

Education

High school diploma or equivalent

Healthcare administration education (bonus)

Job description

Patient Coordinator | Great Strides Rehabilitation | Full-Time Position

At Great Strides Rehabilitation, an H2 Health Company, the Patient Coordinator plays a crucial role in ensuring that patients receive top-quality care from their first point of contact to their ongoing therapy sessions. The ideal candidate will be friendly, organized, and dedicated to providing an exceptional patient experience.

Key Responsibilities:

• Greet patients warmly upon their arrival and assist them with check-in procedures.
• Manage patient appointments, including scheduling, cancellations, and confirmations.
• Maintain accurate and confidential patient records in compliance with HIPAA regulations.
• Collaborate with clinical staff to ensure optimal patient flow and care delivery.
• Handle administrative tasks such as answering phones, responding to emails, and managing front desk operations.
• Calling PCP for Plan of Cares
• High school diploma or equivalent required; additional education in healthcare administration is a plus.
• At least 1 year of experience in a healthcare or medical office setting preferred.
• Outstanding communication and interpersonal skills.
• Detail-oriented with excellent organizational abilities.
• Ability to maintain patient confidentiality and adhere to office policies.
• Compensation ranging from: $16.00- $18.00 per hour
• Performance-based bonus opportunities
• Medical, dental, and vision insurance
• Generous PTO and paid holidays
• 401(k) with company match
• Tuition loan reimbursement
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Company-paid life insurance
• Additional voluntary benefit options

Advance Your Career. Let’s build a career that works for you. H2 Health is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.