Patient Coordinator

H2 Health; Ponte Vedra Beach (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonuses

Flexible schedule

Full benefits

PTO & holidays

Life insurance

Career growth

Job summary

H2 Health's outpatient clinic in Ponte Vedra Beach, FL is seeking a Patient Coordinator. You will be the first point of contact for patients, coordinating appointments and verifying insurance to ensure seamless service.

This full-time role requires a high school diploma and at least 1 year in a healthcare setting, with knowledge of medical terminology and EMR/EHR systems. Competitive benefits and growth opportunities available.

Qualifications

• High school diploma or equivalent; healthcare admin education is a plus.
• Minimum 1 year experience in a healthcare or medical office setting.
• Knowledge of medical terminology and insurance processes.
• Exceptional interpersonal and communication skills.
• Familiarity with EMR/EHR systems and basic computer skills.
• Ability to handle sensitive information with confidentiality.

Responsibilities

• Coordinate patient appointments, verify insurance, and handle referrals.
• Maintain and update patient records with accuracy and confidentiality.
• Assist with front desk operations, answering phone calls, and managing inquiries.
• Work closely with clinicians and administrative staff to enhance patient experience.
• Ensure a welcoming and organized clinic environment.

Skills

Interpersonal communication

Customer service

Confidentiality

Multitasking

Education

High school diploma or equivalent

Healthcare administration education (plus)

Tools

EMR/EHR systems

Office software

Job description

Patient Coordinator | Outpatient | Full-Time | 220 Ponte Vedra Park Dr Ste 160, Ponte Vedra Beach, FL 32082

AtH2 Health,we believe that both care and coordination are essential to patient success. As a Patient Coordinator, you will be integral in bridging patient care with administrative excellence. In this role, you will serve as the first point of contact for our patients, ensuring they receive the highest quality service from the moment they walk through our doors.

As a Patient Coordinator, you will be the first point of contact for patients, providing outstanding customer service and ensuring smooth clinic operations.

• Coordinate patient appointments, verify insurance, and handle referrals.
• Maintain and update patient records with accuracy and confidentiality.
• Assist with front desk operations, answering phone calls, and managing inquiries.
• Work closely with clinicians and administrative staff to enhance patient experience.
• Ensure a welcoming and organized clinic environment.

• High school diploma or equivalent; additional education in healthcare administration is a plus

• Minimum of 1 year experience in a healthcare or medical office setting
• Knowledge of medical terminology and insurance processes
• Exceptional interpersonal and communication skills
• Familiarity with Electronic Medical Records (EMR) systems and basic computer skills.
• Ability to handle sensitive information with confidentiality
• Proficient in using office software and electronic health records (EHR) systems

Join us in making a positive impact on our patients' lives every day!

Your Role:

As a Patient Coordinator, you will be the first point of contact for patients, providing outstanding customer service and ensuring smooth clinic operations.

Why H2 Health?

We're more than a workplace, we're a team that supports your goals:

• Competitive compensation with performance-based bonuses that reward your outcomes

• Flexible scheduling to support work-life balance

• Career advancement and professional growth

• Full benefits: medical, dental, vision, and 401(k) with match

• Generous PTO, paid holidays, and company-paid life insurance

• Supportive, clinician-led team culture

• Additional perks: parental leave, employee rewards, discounts, and recognition programs

Ready to advance your physical therapy career in a supportive setting?and join a community that values you.

H2 Health is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.