Patient Coordinator

Community Clinic; Siloam Springs (AR); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health, Vision, Dental and Life 보험

403(b) Retirement plan

Paid Time Off and Holidays

Employee Discounts for Care

Job summary

Community Clinic in Siloam Springs, AR, is hiring a front desk Patient Coordinator for our Primary & Specialty Clinic on Holly St. The role requires bilingual Spanish/English, strong computer skills, excellent communication, organizational ability, and comfort in a fast-paced environment.

Some healthcare experience is strongly preferred. Responsibilities include delivering exceptional customer service during patient visits, entering patient information into the EMR accurately, collecting and

Qualifications

• High school diploma or equivalent required.
• Bilingual Spanish/English is required.
• 6 months Customer service experience is required.

Responsibilities

• Provides exceptional customer service during all aspects of a patient visit to Community Clinic.
• Ensures patient information is entered into the EMR accurately and updated regularly for all patients.
• Ensures patient payments are collected, posted correctly to accounts and collections are balanced daily.
• Coordinates with Patient Financial Services on required patient information in the EMR, payments and insurance inquiries.
• Schedules patient appointments appropriately, based on patient needs, provider requests and approved scheduling guidelines.
• Maintains a clean and orderly work environment to ensure the professional appearance of the Clinic at all times.
• Keeps management team informed of all activities and on goings in the medical clinic.
• Adheres to applicable regulatory guidelines and laws, including HIPAA/HITECH, HRSA, NCQA PCMH and OSHA.

Skills

Bilingual Spanish/English

Strong computer skills

Excellent communication

Organizational ability

Teamwork

Microsoft Office

EMR/PM system proficiency

Education

High school diploma or equivalent

Tools

EMR/PM system

Microsoft Office

Job description

Community Clinic is a trusted regional healthcare system dedicated to delivering exceptional, whole-person care in a compassionate, professional, and welcoming environment. As we continue to grow across the region, we remain grounded in one belief: people matter. That includes our patients—and our team. Every employee plays a vital role in living out our promise: We care. You belong.

Job Summary

We are seeking a front desk Patient Coordinator for our Primary & Specialty Clinic - Holly St. Must be bilingual (Spanish/English). Must have strong computer skills, excellent communication, organizational ability, and be comfortable in a fast-paced environment. Some experience working in a healthcare setting strongly preferred. The schedule for this position will be Monday - Thursday 7:30 - 5:00 PM, Friday 7:30 am - 12:30 pm occasional evening and Saturday hours.

Responsibilities

• Provides exceptional customer service during all aspects of a patient visit to Community Clinic.
• Ensures patient information is entered into the electronic medical record (EMR) accurately and updated regularly for all patients.
• Ensures patient payments are collected, posted correctly to accounts and collections are balanced daily.
• Coordinates with Patient Financial Services on required patient information in the EMR, payments and insurance inquiries.
• Schedules patient appointments appropriately, based on patient needs, provider requests and approved scheduling guidelines.
• Maintains a clean and orderly work environment to ensure the professional appearance of the Clinic at all times.
• Keeps management team informed of all activities and on goings in the medical clinic.
• Adheres to applicable regulatory guidelines and laws, including but not limited to HIPAA/HITECH, HRSA, NCQA PCMH and OSHA.

Skills

• Ability to perform cash, check and credit card payment transactions with accuracy.
• Bilingual Spanish/English preferred
• Ability to work and function independently and within a team.
• Strong interpersonal skills and the ability to work effectively with people of all backgrounds.
• Knowledge of computer software such as Microsoft Office Software.
• Able to perform proficiently on current practice management system and/or electronic medical records.

Required Qualifications

• High school diploma or equivalent required.
• Bilingual Spanish/English is required.
• 6 months Customer service experience is required.

Why Work at Community Clinic?

• Be a part of a mission-driven organization committed to providing access to health-care to everyone in your community!
• Excellent Benefits Package including:
  • Health, Vision, Dental and Life Insurance
  • 403(b) Retirement plan (automatic employer contribution of 5% per paycheck!)
  • Paid Time Off and Holidays
  • Employee Discounts for Care

Monday - Thursday 7:30 - 5:00 PM, Friday 7:30 am - 12:30 pm occasional evening and Saturday hours.

40 - Hours