Patient coordinator

White Glove Community Care; New York (NY); On-site; USD 23,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Career growth

Supportive team environment

Meaningful work

Stable organization

Job summary

White Glove Community Care is seeking a Patient Coordinator to join our home care team in Brooklyn. You will coordinate patient care, manage caregiver schedules, and serve as the primary contact for patients and families in a fast-paced setting.

The role focuses on accuracy, compassionate service, and collaboration with nurses and clinicians to ensure timely visits and compliant documentation.

Qualifications

• 2+ year experience in home care, healthcare coordination, patient services, or medical office setting preferred.
• Strong knowledge of home care operations, scheduling, or case coordination.
• Experience with HHA Exchange, EVV systems, or healthcare EMR platforms is a plus.
• Excellent communication, multitasking, and problem‑solving skills. Ability to manage high‑volume workload and prioritize effectively.
• Bilingual (Spanish/English) preferred.

Responsibilities

• Coordinate and manage home care cases and caregiver scheduling.
• Serve as the primary point of contact for patients, families, and caregivers.
• Handle high-volume calls, follow‑ups, and patient inquiries.
• Ensure accurate documentation and compliance in HHA Exchange.
• Collaborate with nurses, case managers, and clinical teams to support Patients needs.
• Monitor attendance, coverage, and missed visits.
• Maintain daily, weekly, and real‑time updates on case status.
• Provide excellent customer service in a fast‑paced healthcare environment.

Skills

Home care coordination

Patient services

Medical office setting

Bilingual Spanish/English

Tools

HHA Exchange

EVV systems

EMR platforms

Job description

Patient Coordinator – Home Care (Full-Time) | Up to $28/hr

Location: Brooklyn, NY 11205

Schedule: Mon - Thurs 9a - 5p & Friday 9a - 4p

Company: White Glove Community Care

Join a Leading Home Care Team Making a Real Impact!

White Glove Community Care is actively seeking a Patient Coordinator to join our growing team. If you have experience in home care coordination, healthcare scheduling, case management support, or patient services, this is your opportunity to grow with a mission‑driven organization.

We are looking for a highly organized, detail‑oriented, and compassionate professional who thrives in a fast‑paced environment and is passionate about delivering exceptional patient care.

Key Responsibilities

• Coordinate and manage home care cases and caregiver scheduling
• Serve as the primary point of contact for patients, families, and caregivers
• Handle high-volume calls, follow‑ups, and patient inquiries
• Ensure accurate documentation and compliance in HHA Exchange
• Collaborate with nurses, case managers, and clinical teams to support Patients needs
• Monitor attendance, coverage, and missed visits
• Maintain daily, weekly, and real‑time updates on case status
• Provide excellent customer service in a fast‑paced healthcare environment

Qualifications

• 2+ year experience in home care, healthcare coordination, patient services, or medical office setting preferred
• Strong knowledge of home care operations, scheduling, or case coordination
• Experience with HHA Exchange, EVV systems, or healthcare EMR platforms is a plus
• Excellent communication, multitasking, and problem‑solving skillsAbility to manage high‑volume workload and prioritize effectively
• Bilingual (Spanish/English) preferred

Why Work With Us?

• Competitive Pay: Up to $28/hour (based on experience)
• Career Growth: Opportunities for advancement within a rapidly growing agency
• Supportive Team Environment
• Meaningful Work: Make a direct impact on patients’ lives every day
• Stable & Established Home Care Organization

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