Home Care Scheduling Coordinator (Spanish), $25.00-$27.00 + Productivity Incentives!

New York Community Care; New York (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

New York Community Care is seeking a Scheduling Coordinator for our Brooklyn office. This full-time role focuses on coordinating home care services, maintaining communication with referrals, families, clients, and providers, and ensuring patient satisfaction.

The Scheduling Coordinator will plan caregiver coverage, support care delivery, and uphold excellent customer service. The position is in-person, with benefits including health insurance and paid time off, and requires Spanish language

Qualifications

• 1+ years of home care coordination experience.
• Knowledgeable in HHA Exchange is a plus.
• Spanish language ability is required for interactions with clients and families.

Responsibilities

• Coordinate and support clients' home care solutions, maintaining strong communication with referrals, families, clients and providers.
• Plan service coverage from caregivers and companions to ensure client satisfaction and high-quality care.
• Ensure outstanding customer service and smooth scheduling operations for all clients.

Skills

Customer service

Communication

Scheduling

Tools

HHA Exchange

Job description

New York Community Care is looking to hire a full-time Scheduling Coordinator for our Brooklyn office. As a Scheduling Coordinator, you will play an integral part of the Coordination Department. Our agency has won numerous awards for employee satisfaction and excellence in patient care.

POSITION SUMMARY

A Scheduling Coordinator executes and supports each clients’ home care solution. This includes maintenance of ongoing communication and coordination with the referral, family members, client, healthcare providers and intake sources for all clients. The Scheduling Coordinator plans for all home healthcare service coverage from caregivers, and companions while to ensuring that the patient/family are satisfied and receiving excellent customer service.

REQUIREMENTS

1+ years of home care Coordination experience.

Knowledgeable in HHA Exchange a plus.

SCHEDULING COORDINATOR SCHEDULE

8 hour shift

Monday to Friday

Job Type: Full-time

Benefits

• Health insurance
• Paid time off

Job Type: Full-time

Benefits

• Health insurance
• Paid time off

Language

• Spanish (Required)

Work Location: In person