Patient Coordinator

Capitol Imaging Services; Houston (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

Capitol Imaging Services, LLC in Houston, TX seeks a compassionate Patient Coordinator to join the imaging facility team. The role focuses on scheduling imaging appointments, verifying insurance, and maintaining accurate EMR records while delivering empathetic patient care.

The successful candidate will coordinate with radiologists and technologists, manage the daily schedule, and provide clear guidance to patients and families throughout their visit. Prior healthcare experience is preferred.

Qualifications

• Minimum 1–2 years in a healthcare or medical office setting, preferably radiology imaging services.
• Familiarity with medical terminology, insurance processes, and HIPAA regulations.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Proficiency in scheduling software and EMR systems.

Responsibilities

• Coordinate and schedule imaging appointments with optimal use of facility resources.
• Verify insurance eligibility and communicate coverage details to patients.
• Monitor daily schedule and backfill open slots to maintain efficiency.
• Serve as the first point of contact for patients via calls and inquiries with empathetic guidance.
• Input patient information accurately into the EMR and maintain records.
• Collaborate with radiologists, technologists, and staff for seamless patient flow.
• Provide a warm, welcoming environment and address patient concerns professionally.

Skills

Communication

Interpersonal skills

Organizational skills

Multitasking

Empathy

Education

None

Tools

EMR systems

Scheduling software

Job description

Capitol Imaging Services, LLC9821 Katy Freeway, Suite 715Houston, TX 77024 Patient Coordinator – Full TimeAt Capitol Imaging Services (HMRI-East Houston), we are seeking a compassionate, organized, and detail-oriented Patient Coordinator to join our imaging facility team. This role is essential in ensuring a smooth and supportive experience for our patients from the moment they schedule their appointment to the completion of their visit. The ideal candidate will have a strong understanding of the healthcare industry, a passion for patient care, and the ability to manage multiple administrative tasks efficiently. At Capitol Imaging Services, we believe in delivering not just high-quality diagnostic services, but also compassionate care. As a Patient Coordinator, you’ll play a vital role in making each patient feel seen, heard, and supported.Key Responsibilities:Patient Scheduling: Coordinate and schedule imaging appointments, ensuring optimal use of facility resources and timely patient care.Insurance Verification: Confirm insurance eligibility and benefits prior to appointments; communicate coverage details to patients as needed.Appointment Management: Monitor the schedule daily to identify cancellations and proactively backfill open slots to maintain efficiency.Patient Communication: Serve as the first point of contact for patients—answering calls, responding to inquiries, and providing clear, empathetic guidance.Data Entry & Record Keeping: Accurately input patient information into the electronic medical record (EMR) system and maintain up-to-date records.Collaboration: Work closely with radiologists, technologists, and administrative staff to ensure seamless patient flow and coordination.Customer Service: Provide a warm, welcoming environment for patients and their families, addressing concerns with empathy and professionalism.Qualifications:Experience: Minimum 1–2 years in a healthcare or medical office setting, preferably in radiology or imaging services.Knowledge: Familiarity with medical terminology, insurance processes, and HIPAA regulations.Excellent communication and interpersonal skillsStrong organizational and multitasking abilitiesProficiency in scheduling software and EMR systemsAttributes: Empathetic, patient-focused, dependable, and passionate about helping others.