Patient Coordinator

Tots to Teens Dental Group; Cibolo (TX); Presencial; USD 21.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) with matching

Dental insurance

Vision insurance

Health insurance

Life insurance

Disability insurance

Employee assistance program

Paid time off

On-the-job training and advancement

Referral program

Descripción de la vacante

Tots to Teens Dental Group in Texas is seeking a Patient Coordinator to welcome patients and families, manage front desk tasks, and ensure a smooth visit from check-in to departure.

You will explain treatment plans, present payment options, and support billing while maintaining a friendly, efficient office atmosphere.

The ideal candidate has at least 1 year of dental front office experience, knowledge of dental terminology, strong computer skills, and a teamwork mindset.

Formación

• Minimum 1 year of dental front office experience
• Knowledge of dental terminology
• Basic computer proficiency (dental software, Word, Excel)
• Ability to make informed decisions with or without supervision

Responsabilidades

• Greeting patients and guests with a warm, professional demeanor
• Explaining treatment plans clearly and confidently
• Presenting payment options and assisting patients with financial arrangements
• Managing incoming calls with excellent phone etiquette and assessment skills
• Supporting clear and positive communication between management and staff
• Coordinating patient scheduling to optimize daily workflow and staff productivity
• Ensuring daily tasks, office objectives, and production goals are met

Conocimientos

Customer service

Bilingual (English/Spanish)

Communication skills

Educación

High school diploma or equivalent

Herramientas

Dental software

Word

Excel

Descripción del empleo

Looking for an exciting new career? We’d love for you to join our team! We have locations in many different parts of Texas and offer competitive pay, benefits, and great opportunities for career growth.

Please note that specific responsibilities and benefits may vary based on each location. Reviewing the details of your desired position(s) thoroughly and applying through our site is recommended. We look forward to hearing from you!

Join Our Team Helping Kids Smile as a Patient Coordinator !

Who We’re Looking For

We are seeking a compassionate, professional Patient Coordinator who is eager to build a long-term career and grow with us. The ideal candidate is personable, dependable, and a fast learner who thrives in a fast-paced setting. If you enjoy helping families, value teamwork, and contributing to a positive office culture and community, we’d love to meet you!

About the Role

As a Patient Coordinator , you will play a key role in creating a welcoming and seamless experience for our patients and their families. Your responsibilities would include, but not be limited to the following:

• Greeting patients and guests with a warm, professional demeanor
• Explaining treatment plans clearly and confidently
• Presenting payment options and assisting patients with financial arrangements
• Managing incoming calls with excellent phone etiquette and assessment skills
• Supporting clear and positive communication between management and staff
• Coordinating patient scheduling to optimize daily workflow and staff productivity
• Ensuring daily tasks, office objectives, and production goals are met

Requirements

• High school diploma or equivalent
• Minimum 1 year of dental front office experience
• Knowledge of dental terminology
• Basic computer proficiency (dental software, Word, Excel)
• Ability to make informed decisions with or without supervision
• Reliable, punctual, and self-motivated

Preferred Qualities

• Texas Medicaid experience
• Knowledge of dental plans and insurance terminology
• 2+ years of dental office experience
• Outgoing, approachable, and patient-focused
• Strong organizational and administrative skills
• Demonstrated ability to provide exceptional customer service
• Bilingual in both English and Spanish

We offer a comprehensive benefits package, including:

• 401(k) with matching
• Dental and Vision insurance
• Health, life, and disability insurance
• Employee assistance program
• Paid time off
• On-the-job training and opportunities for advancement
• Referral program

If you're passionate about patient care and want to grow your dental career with an outstanding team, we'd love to hear from you.