Patient Coordinator

Smiles in Motion; La Crosse (WI); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Short Term Disability

Life Insurance

401K with company contributions

Paid time off

Paid holidays

Discounted and free pediatric dental/0

Job summary

Smiles in Motion Pediatric Dentistry in Wisconsin is seeking a Scheduling & Financial Coordinator to manage patient schedules, greet patients and families, verify insurance eligibility, and oversee treatment presentation and payments. This full-time role offers growth opportunities and a supportive team environment.

The position requires strong communication, a patient-friendly approach with children, and accuracy in handling information and payments.

Qualifications

• Strong communication and customer service skills.
• Passion for working with children.
• Attention to detail and ability to multitask.
• Organization and time management skills.
• Ability to work independently and in a team.

Responsibilities

• Answer telephones in a timely and pleasant manner.
• Set-up new patient visits and collect all patient information.
• Check in patients when they arrive for their appointments and monitor schedule throughout the day.
• Schedule continuing care and treatment appointments after each appointment.
• Enter insurance information and check eligibility and be able to answer insurance benefit questions.
• Submit insurance claims and prior authorizations to private and state insurances.
• Collect and post payments from patients on date of service or when received in the mail/phone.
• Other duties as necessary.

Skills

Communication skills

Customer service

Children-focused

Attention to detail

Multitasking

Organization

Teamwork

Independent work

Job description

Smiles in Motion is expanding into the La Crosse area in January 2027.

At Smiles in Motion Pediatric Dentistry, we provide exceptional specialized pediatric dental care and experiences that bring healthy, confident smiles to the faces of our patients and communities. This requires a team of highly skilled and creative people who are committed to teamwork, compassion, integrity, knowledge, gratitude, and fun! We value the unique skills, experiences, and perspectives every team member brings to the organization, and we are focused on ensuring our team members thrive both professionally and personally.

We currently have a career opportunity for a caring, purpose-driven Scheduling & Financial Coordinator who will take great pride in creating truly extraordinary patient experiences while supporting the highest quality dental care.

The Patient Coordinator manages all aspects of the patient schedule including answering the phones, warmly greeting patient and parents, scheduling appointments and verifying insurance eligibility and benefit levels. They also direct all aspects of treatment presentation and monetary collection from patients.

In this integral role on the team, you will:

• Answer telephones in a timely and pleasant manner
• Set-up new patient visits and collect all patient information
• Check in patients when they arrive for their appointments and monitor schedule throughout the day
• Schedule continuing care and treatment appointments after each appointment
• Enter insurance information and check eligibility and be able to answer insurance benefit questions
• Submit insurance claims and prior authorizations to private and state insurances
• Collect and post payments from patients on date of service or when received in the mail/phone
• Other duties as necessary

Details:

• Pay Range $19 -$24, based on experience
• Full-Time, 34-37 hours/week
• Schedule: Monday – Friday, 4 days per week (rotating day off)
• Competitive pay + growth opportunities
• Bonus opportunities
• Medical, Dental, Vision, Short Term Disability and Life insurance
• 401K with company contributions
• Paid time off + paid holidays
• Discounted and Free Pediatric dental and orthodontic treatments

We are looking for someone with:

• Strong communication and customer service skills
• A passion for working with children
• Attention to detail and ability to multitask
• Organization and time management skills
• Ability independently and in a team environment
• Previous dental experience would be helpful, but a great attitude and a strong work ethic are our fi rst priorities